[Resolved]  Royal Enfield — Problems with the self and kick start

Address:

Gurgaon, Haryana

I am having problems starting my bike using the kick and self .Many times a sound like metal hitting something in the engine can be heard while starting.I got my bike checked for the third time at Aman auto Gurgaon but the bike is still giving starting issue.
I have complaining about the same since the 2nd service but mechanics are not able to diagnose the same.Recently I had my last ( 4th ) service done at aman auto .Now the mechanic has found out that the sound is of the slipping clutch.
Now the bike is out of service and it has been diagnosed with the above mentioned issue.
I have written for the same to dhanna lal ( Regional manager RE ) and customer care but there has been no response.
Please let me know who should bear this.