[Resolved]  Royal Enfield — KA-17 E 6724 Vehicle Service in authorised Enfield showroom

Address:

Bangalore, Karnataka

Hi,

My name is Victor Joseph and i own a Enfiled bullet 350 CC (KA 17 E 6724). I had given my bike to service in Mehboob Garage J.C Nagar Bangalore. I had given this service in the month of July. During this service, Mehboob garage had completely worked on my engine and the gear case system. He had charged me close to 16000. In addition to this i had bought a new Boar from authorised spare parts (Fixwell motors in J.C road) which costed me Rs. 4500. During this service, i had also lost my battery and he had replaced it with the new one.

After i completed with the first service i.e after 1000 Km from the above service, i had problems with mileage and starting problems. I had approached mehboob garage and he changed the carbureto Mainr jet (from 90 to 75). He said the carburetor needs to be changed.

Later i had bought a new carburetor (Mikarb VM24) from chennai and got it changed. Still i could not get a propoer mileage and also had problems with the engine running. The engine used to stop off and the pulling was very less.

Then i had to give my vehicle again to mehbood garage and he said there was a gasket problem and he replaced the gasket again. When i took the bike back immediately within 2 days i could find the oil was erupting out from the engine. Again i approached him and he said they did not tighten a net properly. He gave back my vehicle in anothe 2 days. I drove the vehicle for one day from then and the second day again there is a oil leakage. Now i have again dropped my vehicle to him. I have opened several job cards on this. In a span of 10 days, i have given my bike 3 times to him with the same problem and it has still not been fixed.

I have also spoken to Pritam who is incharge of this service centre. I am totally disatisfied with the kind of service and the response i receive from this garage. Mr. Feroz who is incharge over there always says to change this and that and after changing it i dont see a proper performance on the engine. He also asked me why did i complain to pritam about this.

Need your help on this.