[Resolved]  Royal Enfield — MULTIPLE PROBLEMS BEING FACED

Address:

Dehradun, Uttarakhand

Respected Sir,

I own a black Classic 500 now for 1 year and 4 months.
Initially the bike riding was great and i had no problems with my motorcycle.But on 24th march 2012 i had a problem with my cylinder kit while i was riding the
bike from Dehradoon to New Delhi (about 250kms) . Apparently the bike had overheated because engine oil was leaking and after some time it became less resulting
in unrepairable damage to piston and cylinder.
I orderd new cylinder kit for replacement from authorised service station in dehradoon (Ahuja Enterprises). It took a long time for it to be delivered , more than a month
but finally it was replaced and the motorcycle was working fine .
After not more than 10 days after replacement , the ENGINE STARTED MISSING. This problem was so grave that bike would not pick up on first gear and stop. I took the bike for checkup , its spark plugs , wiring , EFI was checked and the problem was resolved by cleaning
the hose pipe which gets air in the engine from air filter. They said it was full of dust and that fuel was not coming through the fuel pump properly because it was getting jammed.Also the short spark plug was not working fine.
After 2 days the missing of engine resumed and again i took it for checkup , i was told there might be a cut in some wire and they'll have to check the wiring again. Apparently they found a problem in the motorcycle's meter which shows fuel reserve and fuel supply to the engine when you turn the key on (other than the speedometer) . I was told it was short circuiting. When i took the bike for a test ride i noticed the bike would stop as you left the throttle or when you braked hard. I had to keep accelerating the bike while holding the clutch to prevent it from shutting off. They resolved the problem by adjusting the air flow screw , apparently enough air was not coming in the engine. Now i have a little idea about the bike running rich and lean, but no one was ready to listen to me as they they could not find a proper solution to the problem.i know the engine is till tuned badly.Its RPM is higher which is very irritating.
Now its been 3 days after that and when i ride my bike i again feel slight missing as the bike tends to lose power and takes hiccups while riding on a steady throttle and even while picking up.
Sir I am really frustrated as its been since march to august i am longing to ride my bike with a smile on my face again.The problems are arising one after the other and I do not think they have been resolved at all. Infact there have been so many problems I would not be surprised to have missed a few in this email.
The bike gets it spark plugs really sooted and black. The engine is not tuned perfectly . TODAY I NOTICED ENGINE OIL NEAR THE SPARK PLUGS ON THE HEAD WHICH IS SERIOUS.

Now sir you must have noticed that even after the motorcycle's cylinder kit was replaced, a full servicing done with my instructions to carry out a general checkup of the bike they have miserably failed in identifying problems ; which they find out after problem escalates and i bring the bike to them specially and then they cant deliver and resolve them.

Now sir i am not complaining against service station but what is more vital to me is the bike problem's being resolved professionally , methodically and permanently as it was in good old times.

Please sir advice me what course should i follow to get it repaired and restored because that is all i want. I have spent a lot on getting the bike transported from my home to service stations again and again ; and from the roads where it stops to my home back let alone the expensive parts being replaced. Even greater is the loss of time and mental peace because i really take care of that bike and it hassles me to see it not running fine.
I hope you'll respond ASAP and resolve my problem.

Engine No. - U5S5F0BC011669
Chassis No. - ME3U5S5F0BC011669
Reg No. - MH 02 CG 0199
The bike is in my brother's name - Kartikeya Narayan Singh. It was birthday gift.

sincerely
Sreeranga Narayan Singh