[Resolved]  Royal Enfield — very -2 poor service & all part are not working properly

Address:Panipat, Haryana

helo sir
my name is brijesh chahal & i give u 4-5 time complain i have a royel enfied in this motorcycle many problem. 1 liter only 20 k.m , some part not working when i purchase my bike runing time very hot & vice are change some time missing gear on runing time and service center not give me any response soo plz u help me & check bullet by good eng.
model:-2008
eng. no.-8bf772651M
my email id :[protected]@yahoo.co.in
ph no:-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have purchased a Royal Enfield on dated[protected]
only 3000kms bike run but really i m very frustrated with the service of Royal enfield bullet
I have a problem with my bikes its self is in engine from the very beginning it was not working and i I approach to dealer but he can't give me response.
Please help to solve this problem

I am very much disappointed with the service of royal enfield . no one is taking this issue seriously regularly I sent a lot of email ids of senior officer & nodal officer of enfield DEPARTMENT but I did not understand why they have not personally contact us.



If the Royal bullet self funtion is not put into use by you or your authorized representatives, I will be left with no other option but to seek the legal assistance of the appropriate forum to get my grievances redressed. I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully.



I hope you will understand my mental agony and the problem I have been facing all these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.



I AM ALSO ENCLOSING THE PURCHASE/DELIVERY ORDER ATTACHED WITH THIS EMAIL U CAN CHECK IT IN THE ATTACHED FILE


from
HAPPY SINGH
[protected]

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