[Resolved]  Royal Enfield — PROBLEMS IN NEW BIKE

Address:Uttar Pradesh

hi I am an army officer I had purchased a royal enfield electra from jay pee motors Allahabad ,which I had booked in October and got it in march 2 months later than said date of delivery in jan. the problems in bike are
1 the fuel tank is rusted from inside and the rust keeps entering the fuel pepe and blocks it, I had suffered a lot because of this. had to pay mechanic always to get it cleaned.
2 the separator for main and reserve fuel in tank was broken and the fuel use to get over in main because of this I had to drag my bike to fuel pumps many times. this problem was checked and repaired by mr Uday of ostwal motors Nasik road.
3 there is problem in discbrake plate of bike and whenever brake is applied the tyre starts wobbling.
4 there is excess vibration in the bike and in night two wheelers coming from behind appears as four wheelers.
5 I want to know what did the company had ensured about the quality before delivering the bike.
I want the company to pay me the compentation for the problems and mental torture caused by bike and the expenditure I had to made on it for calling the mechanic to my place.
6 as I was on a course I didn't got time to file a complaint.
7 If company will not take action in this case I will take a legal help for justice.


LT HEMANT SHUKLA
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3454
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information