[Resolved]  Royal Enfield Thunderbird — FAULTY MODEL

Address:Maharashtra

Dear Sir/Madam
I have purchased ROYAL ENFIELD model is THUNDERBIRD and Engine number is U3S5COBK093286 and frame number is ME3U3S5COBK093286.
I was purchased this model from your sub dealer Mr.KAMAL MOTORS KALYAN - WEST. From the day of delivery I am getting a tappet setting problem in my bike which i was informed Mr.Kamal Motors at the time of delivery. Then we went to S R MOTORS in Ulhasnagar. That time they told me we will solve the problem at the time of first servicing but that time they doesn't solved that. And now my bike is in S R MOTORS in Ulhasnagar. I have paid 1lacks 30 thousand for my new brand bike and now within 20 days it is in garage. I want replacement of bike or else I want my bike tomorrow in good condition. Please look into the matter and give me positive feedback of my written complaint tomorrow early morning. Even I have registered my complaint in consumer court. Even SONIYA ROYAL ENFIELD'S office staff has not spoke to me in proper way and dealer code is 4394([protected]).

Thanks and regards,
Sumedh S. Joshi
mobile number
0 [protected]
0 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is paras khaneja here I have purchased thunderbird 350 today and from today itself there is a tappet problem
Bike is making so much noise and I got delivery from lamba enterprises tilak nagar delhi and they are say that we will get it repaired but as I have paid money I want my bike to be replaced by the showroom...plz respond to my complaint...and tommorow even I am going to consumer court to file my complaint if they company doesn't change my bike...


With regards
Paras khaneja
[protected]
This is paras khaneja here I have purchased thunderbird 350 today and from today itself there is a tappet problemBike is making so much noise and I got delivery from lamba enterprises tilak nagar delhi and they are say that we will get it repaired but as I have paid money I want my bike to be replaced by the showroom...plz respond to my complaint...and tommorow even I am going to consumer court to file my complaint if they company doesn't change my bike...With regards Paras khaneja [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information