Royal Enfield — totally defective vehicle 2 days old

Hello, I YASH KUMAR R/o Delhi purchased a new RE Electra 350(Engine no. me3u3s5codh301330) from Essar motors,Jhandewalan Extn,New Delhi on 26 Aug and after 1 day(after running it 25kms) , I noticed that the engine of the bike is too noisy , sound's like a tractor engine(khit khit khit ) which was very loud than the normal bullet sound . I was totally disappointed from the service of ROYAL ENFIELD , I thought that i had bought a Indian bull but i was wrong, your company is decreasing the goodwill value every day In the next morning , I talked to essar motors and they gave me all the possible reasons.Most of the shocking statement was given from essar, THIS BIKE IS LIKE THIS ONLY,ITS THE SOUND OF HYDRAULIC TAPPET & THIS WILL COME FROM IT . THEY OPENED THE ENGINE OF THE BIKE FOR WHICH I MADE THE VIDEO ALSO TO KEEP IT AS A PROOF . After too much argument on this matter , they forced us to come after 2 days to take the new bike , and this bike also like this ,On 30th Aug(same day of delivery) about running it about 30 kms ,their was a starting problem on road as i was heading for my job, after having this problem in another new bike i felt mentally torture from your bike and dealer >NO self start >battery totally dead >contacted area manager(pradeep sharma-[protected] at 10A.m next day I.e saturday) >got the statement that (It will get ok in just 2 hrs and provide me contact details of nitin thakur-[protected] ) >At 12:31 , talked to nitin thakur And he told that it sort out as soon as possible . >At 13:47 , he told me that around 16:00 , he 'll come and diagnose the bike >At 14:53 , contacted Pradeep , it will bw solvead asap >At 15:02 , nitin called me & assured me that the problem will be shortly solved out. >At 18:21 , i called Nitin and he told me he wont be able to come today at the given time and will come next day in the morning at 10:00 ,Now its 10:52 but no call is received till now >Till now, Bike is parked near mall Parking compound AND that night i spent with the bike only At this time , I am so much mentally stressed as i have invested about 1.45lakhs in buying this Bike after spending so much amount , their is no satisfaction at all in service and quality , no one is bothered about my newly purchased . According to me , ROYAL ENFIELD does not bothered the bike after delivering it I was standing on road with bike after spending whole night on road i left the bike over there only , now i m fed up with this bike , Mr. Ajit singh did right talk but all the mechanic tried to misguide me by providing all the hindered of excuses. After having problem in both the new bike consequently , I don't want to take your bike because I am a serviceman at Mc Donalds India and now I m taking it as a mentally torture from the company , your mechanics , engineers all are like this only . At this time , I am so much mentally stressed as i have invested about 1.45lakhs in buying this Bike after spending so much amount , their is no satisfaction at all in service and quality , no one is bothered about my newly purchased . According to me , ROYAL ENFIELD does not bothered the bike after delivering it After having so much problem from the date of purchase , It seems like that i wont be suggesting this bike to any other person neither in my circle nor in my relatives and colleagues The service is totally disappointed and dis mannered. Their are lot more competitors in the market who delivers the very good quality bike and service and i m heading forwarded to purchase them. I HAVE ATTACHED THE SCREENSHOTS OF THE VIDEO PLEASE CHECK THEM and please return my whole amount invested in purchasing a bike. ROYAL ENFIELD IS NOT WORTH FOR INVESTING MONEY IN VEHICLE THANKS REGARDS YASH KUMAR ([protected]) HIRA LAL ([protected])