[Resolved]  Royal Enfield — Worst service and poor response to the customer

Address:

Chennai, Tamil Nadu

Since when i bought the bike(Classic 350 bought before 4 months) i have been visiting the service center at least twice or thrice a month. As there was some problem with some of the parts in the bike i asked for replacement and after replacement also i was not satisfied with the replaced parts. When i asked the mechanics they gave a lethargic answer. After going to the service center for continuous complains and parts replacement, the way the mechanics respond was odd. Still having problem in the vehicle, since because the service is very poor. The problem which is told while giving for service is not addressed properly. QC is not done properly for the bike as the new bikes comes with rust on most of the places. Even after replacement am having some problem, i contacted the territory manager to report the problem but he is also not responding.