Comments
This is in continunation of my ongoing query regarding unauthorized trading on my account
by my sub-broker. I would like to bring to your notice that When i first received the trx alert
and communicaton regarding the trade on my account I went to my sub-broker and enquired
with him about the trx. He apologised for the inconvenience and informed to me that he would
check on the same. I once again received another alert for the unauthrized trx, I once again
went to him and he informed to me that he has checked the details and informed to me that
there is a little goofup/mix up/misposting has happened and due to my details have been
linked to some other trading account and the alerts/transacton notes that I am receiving are
infact of some other and not the trx from my trading account. He assured me that he would
get the same rectified and help me resolve my issue and informed that it might take approximately
a month or two and in the meantime asked to ignore all the alerts or contract notes that I might
receive. After about 2 months I was still receivng the contract notes and alerts so I once again
went up to him and informed to him that I am still receiving the alerts and he once again assured
me that I should not worry about this and he would help me resolve the same and also asked
me to ignore the alerts and contract notes and assured me that my Investment is safe, I enquired
is there any formatlities that I need to fulfill to which he replied in negative.I kept on following up
with him and he was only given me false assurance and false claims and was also blaming it
on ANGEL HEAD OFFICE stating that they are not doing the changes/rectifications from their end.
This kept on going in for some months and I was misguided and given false information at each
and every step by the sub-broker. Finally when I went to him asking that I want to sell of my securities
that is when the actual story came into light and since then I have following up with him
but to no avail and as of today my query is not resolved.
by my sub-broker. I would like to bring to your notice that When i first received the trx alert
and communicaton regarding the trade on my account I went to my sub-broker and enquired
with him about the trx. He apologised for the inconvenience and informed to me that he would
check on the same. I once again received another alert for the unauthrized trx, I once again
went to him and he informed to me that he has checked the details and informed to me that
there is a little goofup/mix up/misposting has happened and due to my details have been
linked to some other trading account and the alerts/transacton notes that I am receiving are
infact of some other and not the trx from my trading account. He assured me that he would
get the same rectified and help me resolve my issue and informed that it might take approximately
a month or two and in the meantime asked to ignore all the alerts or contract notes that I might
receive. After about 2 months I was still receivng the contract notes and alerts so I once again
went up to him and informed to him that I am still receiving the alerts and he once again assured
me that I should not worry about this and he would help me resolve the same and also asked
me to ignore the alerts and contract notes and assured me that my Investment is safe, I enquired
is there any formatlities that I need to fulfill to which he replied in negative.I kept on following up
with him and he was only given me false assurance and false claims and was also blaming it
on ANGEL HEAD OFFICE stating that they are not doing the changes/rectifications from their end.
This kept on going in for some months and I was misguided and given false information at each
and every step by the sub-broker. Finally when I went to him asking that I want to sell of my securities
that is when the actual story came into light and since then I have following up with him
but to no avail and as of today my query is not resolved.
Dear Customer, Greetings of the day. This is in regards to your complaint, we would like to inform you that your grievance has been addressed via feedback id:[protected] dated 02/07/2011. For any further clarification kindly contact at[protected]. Have a nice day!
there is not satisfactory response received by me from Angel Broking they have only forwarded the account statement to me. No other actions have been taken by Angel. The agency through which I had opened my account is also closed now and i dont see any hope of recovering my money back. This is a disgrace for a company and a firm like ANGEL. They only promised big things but dont deliver.
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+91 22 2835 8800
+91 22 3083 7700
G-1, Ackruti Trade Center, Road No -7, MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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i am refer ur compliant, pls send brief details, and contract note, statements copys, when u purchase?, when they sold off? curreny holding statement to mail id,
e-mail id : jkroyal.[protected]@gmail.com
Regards
M.John Kamal Royal
SCO - Stock Brokers & Sub brokers,
Cell :[protected]
(Legal advising & Hearing Fee is always free)