[Resolved]  Safe Packers And Movers Bangalore — Theft of GOODS

Address:

Uttar Pradesh

Hi,
This is Sandeep from Noida. I had contacted Safe Packers and movers, Bangalore for relocating my household goods from Bangalore to Lucknow .I booked my households which includes TV, Gas Stove, Suitcases, kitchen things etc. I paid 3% for insurance of my good as well but they didn't gave me the insurance policy details, when I asked about the policy their manager Om Prakash (who is from Rajasthan and his number is [protected]) told me “this is all formality we take utmost care of your goods.” I said OK, main thing is my goods should reach safely that’s all. This was the biggest mistake I did by trusting them.
When I received the goods they didn't send the labour for unloading when I asked for the same they refused about those services and I had arranged that to myself.
There were two suitcases which were missing from the goods when I received them and when I asked them about the same they started telling there were no suitcases then I showed them the receipt and called Om Prakash ([protected]), he told they have unloaded my suitcases to other house. They had unloaded those two suitcases to another person’s house whose goods were also there along with mine. I asked how you can unload my suitcases to any other person’s house. Then he started telling don’t worry I would get my suitcases back in one or two days. But that day never came and I did not get them yet. After 3 days when I called Om Prakash again he told we will pay you the insurance money. He had given me delhi office owner Pratap Singh’s number ([protected]) and asked me to contact him for the insurance money.
Then I called Pratap he told me he had not received the papers from Bangalore and he can’t do anything. I have sent my friend who is in Bangalore to Safe Packers and movers’ office which is in Yashwantpur, he was told the insurance money will be paid from Delhi Office and asked him to contact Pratap Singh. These people are very rude and they have no sense. It’s been 6 months still I did not get the suitcases or the insurance money. Whenever I or my friend tries to contact Pratap he makes some or other excuses saying Pratap is not here, yesterday I was told he is suffering from Dengu.
I don't know How to proceed with guys; it this forum is going to help me out.
This is the address of Bangalore office
No-158, Ist Floor, DDUTL Industrial Suburb, Yeshwantpur, Bangalore
Contact Person: Mr. Om prakash
Mobile No: [protected] – this is Parmanand’s number
[protected]- Om prakash’s number
Please do not engage Safe Packers and Movers for transferring households or any kind of service. They are the worst among all the packers and movers companies.