| Address: | Indore, Madhya Pradesh |
Hi Readers,
On 30th July 2011, I saw a program on TV where Mr. Jakie Shroff and other TV personalities were telling all good things about SandhiSudha oil. Seeing that I felt like ordering one pack for my mother who is having joint (knee) pain.
So, I immediately visited their website and without actually knowing about them and their customer service, placed an online order. The payment got debited from my Credit Card..and the order got confirmed. Post 30th July and till today (8th Aug, 2011), I have been calling up their customer service on the telephone number displayed in the Telemartinc.com website.
Believe me, this is the worst customer service that I have ever faced till date. They only speak about their product and ask for you to place and order. No information about what is order status for those orders which were placed online. No info and guarantee if your money would be refunded back if you have already place an order. The Customer Service Representative don't listen to your complaints and even disconnect the phone call.
I have wrote almost 15 emails for following up about the order. Not even a single reply or acknowledgement have come from their side.
I am attaching the screen shots of the order that I had placed so as to make my claim a genuine one.
Don't get fooled like me...and Never Ever Place an Online Order. More better if you can really avoid this SandhiSudha oil. Its a total waste of money and time. Though I have not yet tried, but have been reading several online forum and other users comments on this product.
Hope this is of some use to you.
Thanks,
Sabya.
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