Saravana Stores — worst service

1, I BOUGHT SOFA SET IN SARAVANA STORES FURNITURE IN MADLEY RODE CHENNAI ON SUNDAY (06.05.12), AS YOUR COMPANY SALES PERSON SAID DELIVERY WILL BE TODAY EVENING AND FOR FITTING PERSON WILL COME ON TUESDAY . TO DELIVERY YOUR DELIVERY PERSON CALLED ME ON SAME DAY AT 10 PM THEN SAID WILL BE THERE IN 20 MINUTES, BUT I CALLED THEM AT 11.10 PM AGAIN THEY SAID WILL BE THERE IN ANOTHER 10 MINUTES. BUT THEY CALLED AT 00.05 AM (MONDAY)AND THEY SAID WILL BE DELIVERED AFTER 1 HOUR LATER SO I TOLLED THEM TO DELIVER BY MORNING (MONDAY) BECAUSE AGED PARENTS AND KIDS ARE SLEEPING AT THAT TIME AND NEIGHBOR ALSO WILL ABJECT. BUT THEY CALLED AT 00.56 (MONDAY) BUT I SLEPT AS I KEPT MY MOBILE NEAR MY HEAD PILLOW AND MOBILE GOT OFF AS NO BATTERY CHARGE I SAW THE MASSAGE WITCH IS FROM MISSED CALL ALERT AFTER RECHARGE THE BATTERY.MY QUESTION IS WILL YOU GIVE DELIVERY “LATE NIIGHT” AT 1 “O” CLOCK NIGHT OR WHAT?
2, MONDAY GOT DELIVERY BUT THEY DEMAND FOR RS.100 TO LIFT TO THE FLOOR BUT I ALREADY PAID FOR THAT ( HOUSE IS IN 2ND FLOOR SO I PAID RS.140 AND TRANSPORTATION AMOUNT RS.390)I GAVE RS 50 EXTRA STILL THEY NOT HAPPY. I STARTED ON TUESDAY TO CALL MR. KARTHIK MOBILE NO [protected] WITCH CONTACT PERSON NO GIVEN BY YOUR SALES MAN AND WRITTEN ED IN THE VOUCHER TOO. HE SAID THEY WILL COME TODAY OR TOMORROW FOR THE SOFA FITTING. I WAS WAITING FOR THE SAME DAY AS WELL WEDNESDAY AND CALLED HIM ON THURSDAY MORNING AND HE GAVE ANOTHER NO MR GANESH [protected]. I CALLED HIM TO COME FOR FITTING HE SAID COME BY EVENING SO I WAS WAITING FOR HIS ARRIVAL TILL 8.30 PM AND CALLED HIM AGAIN HE IRRESPONSIBLY TOLLED WILL COME BY MORNING ONLY, BUT WHILE I CALLED HIM FIRST ITSELF I ASKED HIM TO COMPLETE TODAY IT SELF AS I AM MOVING OUT OF STATION ON THAT DAY (THURSDAY NIGHT AGAIN I CANCELLED TICKET AND CALLED MR KARTHIK HE GAVE ME THE COMMITMENT THAT YOUR COMPANY PERSON WILL BE THERE AT 10 AM BY MORNING FRIDAY.I AM WAITING FOR YOUR PERSON TILL NOW 12.25 PM FRIDAY NO ONE PICKING UP THE PHONE AND NO RESPONSE.HOW LONG WILL YOU TAKE TO COMPLET ?

PLEASE LET ME KNOW TO WHOM TO CONTACT REGARDING THIS AND WHAT SHOULD BUYER DO WHILE BUYING FROM YOUR PREMISES.
NOTE: MY BILLNO: 1957, 1959,
I HAVE NOT BELEAVED WORD THAT I HAVE HEARD FROM PEAPLE THAT THE SARAVANAN STOR IS WERY WORST
BUT NOW HAPPENING TO ME WHAT SHALL I DO?
REGARDS,
SARAVANAN.S

Worst Quality...

We bought 3 DOOR WAR from Saravana stores, Madly road on September, 2011. The items were delivered after 4 days from the date of purchasing. And we called the store multiple times to assemble the furniture, and finally a service man came and fitted the Wardobe.

But within a month we felt lot of issues with the product, they were not done the fitting properly and fungus were formed inside it. And the drawer is not functioning properly. The wood on the racks are very very thin and getting narrowed automatically.

We called many times for their service, they told that we need to pay Rs.250 for the service man to come. And we have to pay the additional cost to fix the issues. We said okay for that, even though still there is no person ready for the service and no proper response when we calling them. We are very frustrated a lot and finally posting this..

So people, please be alert before buying anything from this store.