[Resolved] Saravana Stores — I am complaint about damaged furniture
S
suba and pappukutty art and craft
Jan 5, 2024
Jan 13, 2024
This thread was updated on Jan 13, 2024
Address:
2/3 Indira nagar sivagangai 630561 ph 8825541685
Good morning sir
I have visited super Saravana stores Madurai on 1 /1/24.I wanted to purchase a three seater sofa for my house.I have visited to the 5th floor of the store. I have selected a model of three seater sofa and I have paid the full amount of Rs. 41, 185.The manager and the another salesman discuss themselves told that you have wait in the waiting hall we have packed the sofa and they got sign from me in the bill and send me to waiting hall.They packed the sofa in the display set which is open and many people visited to the saravana stores daily sit in the sofa and it become very dirty and ugly which is look like second handed sofa.I thought that if I select a model they gave the new sofa in the same model.I have great upset with this.they insult me.This sofa damage my appearance of my hall.This is my purchasing experience with super Saravana stores Madurai.I have attached the bill and appearance of the sofa for your reference.
Thanking you
Yours
RAVI
INDIRA NAGAR
SIVAGANGAI
PH [protected]
+1 photos
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Jan 13, 2024
Complaint marked as Resolved
The damaged furniture exchanged with new sofa.I am satisfied with this.The problem is resolved.
thanking u
yours
R.Ravi
Indira nagar
sivagangai
Saravana Stores customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2024
Saravana Stores Customer Care's response Dear Customer,
Greetings from Super Saravana Stores.
We sincerely apologize for the inconvenience caused to you. Our agents will contact you soon.
Warm Regards,
Customer Care Team,
SARAVANA STORES,
Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur & Madurai.
Jan 06, 2024
Updated by suba and pappukutty art and craft I HAVE PURCHASED A THREE SEATER SOFA IN SUPER SARAVANA STORES MADURAI ON 1.1.2024 WHICH IS DUSTY WHEN I EXAMING ON MY HOUSE.SO DO NOT WANTED BY MY ME AND MY FAMILY MEMBERS. KINDLY EXCHANGE WITH NEW SOFA.
THANKING YOU
YOURS
RAVI
2/3 INDIRA NAGAR
SIVAGANGAI
PH [protected]
Jan 13, 2024
Updated by suba and pappukutty art and craft The damaged furniture exchanged with new sofa.I am satisfied with this.The problem is resolved.
thanking u
yours
R.Ravi
Indira nagar
sivagangai
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