Sathya Agencies, Porur, Chennai — fraud fraud fraud ---> Doing second hand sale
FRUAD FRUAD FRUAD Sathya Agencies, Porur, Chennai
They are doing SECOND HAND SALE...
I had a very poor experience with sathya agencies (atleast porur branch) Chennai. I bought a GODREJ refrigerator from sathya agencies porur a month back.
I already decided the model and did the price comparison before entering the shop for purchase. Hardly it takes some 15 minutes to purchase.
They have given the commitment to deliver it by next day. They also delivered as said by next day with the condition Don't open the box we will arrange a demo from godrej by tomorrow. But they took some another 2 days for the demo. On demo only we found that the piece was broken somewhere in the bottom. The people from godrej said us to inform the same to the agency and ask them for the replacement. I called them and inform the same on the same day. But no proper response from them for another 3 days. I keep on called them and ask the status about this. But i don't get any proper response from them. At last finally i have visited their office and ask them the details. At the time they have committed me to deliver a new piece with in a day. As said they have delivered another one by next day. But that was not new one. They delivered it from the showroom (i am sure) because i can find the N number difference between the existing one and recent one they delivered right now. Mainly the packaging itself show us this is an old one and delivered from the show room not from the godown.
Then i asked the same and claim a new one. After several conversation between us finally they straight away said we can't give any replacement for you. I am very much disappoint and even bit confused with their answer. Because i bought it for money not for free. Then how can said this.Finally they give me great offer that they can give me a new cover (new box cover). Between i too have lot of personal problem and commitment over this period. So i just left this. But i got n number of confirmation calls about the new cover delivered? This is frustrated me more and more. What is the point in confirming me about the cover. What about my complaint for replacement? After a period i decided and came to know that there's no meaning to talk about this problem. They not even understand my problem?
I am very much confused about their business model. If they are doing like this, how can they survive in the market. In porur we can find around 20 shops. My bad time i done a business with them. They not even serve me best(existing customer) where they are finding their new business. I definitely say that they will not survive in the market in a couple of years.
So please please be aware of sathya agencies porur (may be all the branches doing the same thing, That i came to know after talked with people's from their head officer tuticorin).
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