Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 82%
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191
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
82%
Complaints
191
Pending
0
Resolved
155
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (24)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — ac haier installation not done as promised

 Vijai13 on Jun 18, 2018
I have been promised of installation on the same day. But they have not done it as promised. I am seriously upset with your agency in madurai. Because i got the ac only after they promised me of installation of the same day. I have heart patient in my home and i said about my emergency this is unfair on your part. We believe in companies like you. But we feel cheated when you people do like this. This is so irresponsible on your part. The marketing agent name is samy. I sincerely hope that you take the necessary action and consider my complaint seriously....
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — 10% cashback not received [Resolved]

 Kalidoss23 on Jun 11, 2018
Dear sathiya,
I bought godrej fridge in guduvancherry sathya for that product i not received 10% cashback yet. I have complained many times but there is no response from your side. I have attached Bill here. Please provide me as soon as possible.
Details:
Invoice No : GUD1-16/[protected]
Purchase date : 18/11/18
Purchase Rs.18900
Kalidoss
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Sathya Agencies — exchange the products [Resolved]

 Balaji Manokaran on Jun 3, 2018
Dear team,

We bought a fridge in purasaiwalkam branch last week 26/05/2018. Before billing we were informed to the sales person person as it's exchange process, however he couldn't mentioned in the bill. It leads to the old fridge has not been taken from home and he increased transportation cost also included in the bill. Before purchasing they giving false commitment for the sales. This is really unacceptable from the showroom. Kindly do your help on this. Please find the below bill details.

Customer name - durai
Invoice number - [protected]
Sales person...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — noise in vego air cooler [Resolved]

 Arul ilakkiyan on May 27, 2018
High noise is observed in replaced vego air cooler. I've done all the troubleshooting. Do check it.

On 25th mar'18. I've bought a vego air cooler in sathya agencies in the t. H road, old washermenpet, chennai branch. It was ok while tested in the showroom. But when it delivered to my home, the swing was not
Worked well. So i requested the replacement. They accepted it and replaced a demo piece to my home. But this time the noise issue prevails and it's irritating.

The showroom itself having only one piece with them. So there is no way to replace...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — samsung led ua49mu7000 - dissatisfaction [Resolved]

 Malikunnisa on May 23, 2018
Dear sir,

This is s. Malikunnisa from porur, chennai. I have bought a samsung led ua49mu7000 in the sathya expo held at chennai trade centre on 13.05.2018 vide their cash bill no. 6655 dated 13.05.2018. I have paid rs.21, 500/- on the same day and the balance through bajaj finserv. The tv was delivered on 17.05.2018 (Sathya's gst invoice no. [protected]) and installed on 18.05.2018.

Since the installation was done in the evening time and we were in the pressure of completing the fasting formalities of ramadan, we failed to notice that the tv was not fresh packed and...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — delivery of display product [Resolved]

 sriramsri80 on May 15, 2018
Sir,
I have purchased a sony HT for Rs 30800 on 14.05.2018 at your Tiruppur branch. But they have delivred a displayed unit on 15.05.18. Many of th staff are well known to me as I am working in CUB. I have informed them to get back the product and to deliver a fresh unit. Please avoid this type of acts. Do the needful at th earliest.

S. Sriram
CUB
NALLUR...
Complaint comments  Read comments Complaint category Banks

Sathya Agencies — ac/neyveli arch gate sathya poor response [Resolved]

 Raghul Ajith on May 8, 2018
Sir nainganeyveli sathya la oru split ac vaingano antha ac model (Godrej eno) customer name anandan. Product v2ku vanthudichi an atha fit panna installer varala sathya u ku phone panna entha oru response ella. Neinga eppa neyveli sathya mala action adukiringa ella na nainga undana entha ac a sathya u ka return panniduom... Do immediate action place (Sathya arch gate neyveli)...
Complaint comments  Read comments [1]Complaint category Car Driving Schools

Sathya Agencies — led tv/ demo and installation [Resolved]

 Sathyan T on May 7, 2018
On 03rd may myself purchase a lg led tv in sathya agencies showroom, that day they confirm about installation will happen on next day eod but till now there is no installation happen in my home. Myself directly contact to the concern person on 4th may they confirm that they will send as soon as possible but nobody came for installation and demo. Myself attached the stand and complete the same to run the tv. I never expect such a thing happen in sathya agencies, we are awaiting long period to install but no one take the responsibility to do the service after sales. They are thinking about sales only...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — purchase of window ac - not taking the old ac as promised - sathya velachery branch [Resolved]

 Suriyan Ravi on May 4, 2018
I have purchased hitachi window ac 1 ton at sathya agencies, velachery branch, chennai vide invoice no.[protected] dated 24.4.2018. At the time of purchased the sales representative mr. Selvam and ac sales in charge gave me an assurance that my old lg 1 ton window ac will be taken back and give rs.1500/- and finalised my purchase. While billing i asked whether they will mention about taking back the old ac in the invoice, they said it is not necessary and again told that as soon as the installation is finished their people will come take the old ac. One ms. Sathia of ac sales representative is also...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — issue with in charge and sales person at velachery chennai outlet [Resolved]

 Gajendra Varathan on May 2, 2018
Hi,

I went to buy daikin ac model no atkl50xxx. I logged in saturday and logged in with hdfc for approval and all.

I went to buy today as i was waiting for rental agreement as address proof from my owner. Now the person gangathar doesn't know the capable of handling the issue.

I ordered daikin and hdfc finance also approved & he agreed for 40k on saturday, today he says he said for carrier, but not for daikin. And he is not the person to confirm the price & another person came & said that he is the in-charge for confirming the price & cannot be given....
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — ac power problem [Resolved]

 JAI LANI on May 1, 2018
I recently purchased carrier 1 ton with inverter ac but your technician person did not installed it properly and even the ac worked for 3 days and then its not getting power on, i went to sathya showroom and she suggest me to put power stabilizer but yet its not working and why the hell i need a stabilizer? Because in ac there is already a inverter, so send your technician and solve the problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — products not delivered [Resolved]

 rajiv_great on Apr 30, 2018
One of the worst customer service you will ever see . We booked a Washing machine and Oven after being pestered by them (we were actually looking for different agency). Gave initial amount of 10k (thank god ) as an advance and registered the delivery details. It’s been 10days and we are yet to get our booked products. Went to the shop personally demanding the same and again they somehow convinced and sent us back . They were not agreeing to return the advance either. Still waiting for the same . Please think 1000 times before stepping into this ### agency....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — no response from your shop irresponsible person [Resolved]

 Haran Haran on Apr 26, 2018
I can buy ondida ac in kanchipuram sathiya show room i date of 10/4/2017one year complete that time our ac not cooling so i have asked your show room person it not responsiblety. I asked questions for you one year your service person not come to free service and general services but that time your show room person as tell as me that problem only with cost of pay service i have tollaley disappointed with your sathiya show room. Any products i need not buying in your wost serives and irresponsible person...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — ac order delay and no proper response [Resolved]

 Jagadesan Chellamuthu on Apr 25, 2018
Hi,

I'm jagadesan. I purchased a blue star ac at an expo organised by satya agencies on april 15. It was through capital first finance. I've submitted the documents as they requested to one of the satya agencies at arumbakkam, but they didn't get signature in loan documents. I was waited for them to call, but none of them called me nor the ac got delivered. 4 days later capital first employee called me to know the status of the document. Again he took 2 days time to get signature in the loan documents. I waited again until monday april 24, for them to call me but no one called me.in...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — not providing service [Resolved]

 raj_gold on Apr 26, 2018
Dear sir,
Cleint :SATHYA AGENCIES, 370, Palayamkottai Road, Thoothukudi, Tamil Nadu 628002
Description of the Incident :
I purchased a New USHA -STELLAR Air cooler from Sathya Agencies Tuticorin on 31/03/2018.While purchasing they told it will provide enough cooling air and there option for swing.While swing there is option to split water is also there .After reaching home, switched ON and check it is not working as expected . Cool air is not at all coming from the cooler it is just working as a Normal FAN. The option for split water while swing is also not working .
When...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — air con not working [Resolved]

 sugan44 on Apr 24, 2018
I had bought a hitachi a. C on 11.08.2016. Sathia agencies supplied a syscom stabiliser with a. C and kept the warranty card with them. The stabiliser went out of order. Mr. Jegan the manager instructed to remove the stabiliser and carry to his store which is 13 km away. I did that on 31.03.2018 but he didn't give me replacement as assured over phone. His staff gave me in writing it will be delivered on 03.04.2018. But till today after repeated calls nothing done. I am without air con in my bedroom and frustrated. Incidentally it is second complaint against the same show room of sathia agencies...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — voltage stabilizer [Resolved]

 lakshminarasiman rangarajan on Apr 24, 2018
Invoice:[protected], 06/04/2018 m/s. Berjaya marketing, ambattur

Recently we have purchased 1.5t ac & stablizer (Vdi 400, v-guard). On installation & operation, we found the stablizer is not suitable for our home. My parents unaware about the equipment, after a week from purchase tried to return & replace it with higher model in 7 days as per my recommendation. The stablizer is in good condition as in package.

Yet, while inquiring your stores at ambattur, there way of response and service is in worst manner. Though we want to replace it with higher model because of unsuitability...
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — voltas ac installation request [Resolved]

 Kalimuthu Ramasamy on Apr 21, 2018
Hi team i have purchased voltas ac in sathya expo @chennai trade center. I have received voltas ac on 19.04.18. But still installation not done. Could u please arrange installation asap. Kindly ask voltas installation people to contact me @[protected]. The address have given wrongly to the voltas company, hence might be getting late for installation. My correct address.
No 5/210 b, karunanithi chozhan nagar, kandhanchavadi, chennai-96...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Sathya Agencies — booked haier 42" led smart tv in chennai trade center along with bajaj finance [Resolved]

 vinodgiggs11 on Apr 20, 2018
I have booked a 42" led smart tv in chennai trade center on 15th april 2018, with stahya agencies along with bajaj finance. Tv price is rs 34, 000.
I gave all the details the bajaj person asked me that day for processing. He just asked me aadhar card, credit card details, and took a photo and said bajaj fiance successfully processed after paying rs.900.

Next day i even received call from bajaj finance person stating for your new card we are providing various offers like that.

After 2 days waiting for delivery, upon calling the sathya checking the status they...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — onida tv service related [Resolved]

 M jebestin on Apr 18, 2018
Dear sir,
Greetings. I bought a onida 32inches tv through sathya agency rajapalayam at 7 months ago. Only 2 months the tv is running good after a small horizontal line came the centre of the display. Now the display came in black colour not to see a picture. I complainted your customer care service twice. One time your service person come and check and say the display is falt i inform my superiors then rectified that falt. But still now this problem not rectified. Kindly give help to rectify this problem......
Complaint comments  Read comments Complaint category TVs

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