Sathya Agencies Complaints & Reviews

Dear Sir/Madam,
I am writing this mail to bring to your attention the highly disappointing and unpleasant experience I faced at your Sathya Agencies, Nehru Street, Puducherry branch. I have been a loyal customer of Sathya Electronics since 2013, but this recent incident has completely shaken my trust in your services.
On my recent visit to the showroom, I had planned to purchase a specific company refrigerator along with a...

I am writing to raise a complaint regarding the delay in the delivery and installation of the television I purchased from your store.

We booked a Samsung QLED 65-inch TV (Model No: 64Q7FA) at Sathya Agencies, Palani Road, Dindigul on 13/10/2025. We made an advance payment of ₹10, 000 (Receipt No: 25028500RC006219) and the remaining ₹60, 000 was sanctioned through Bajaj Finance.

At the time of purchase, the...

They took advance Rs. 3000 for iphone 17 promax on 17th September 2025 and they promised to deliver the product by one day, but they made me to wait for one week. No proper communication, even when we call also no proper respond. Finally, without any regret they told me to cancel my order by 23rd September 2025. Is this the attitude they show towards customers. Making them wait unnecessarily and just like that they cancel order.
Sathya...

I am writing to formally raise a concern regarding the purchase of an HP laptop on 24/07/2025 from Sathya Agencies pvt ltd store located at No: 393, 394, Rajendra Prasad Road, Gandhipuram, 100ft Road, Coimbatore.
The payment was made as follows:
₹8, 663 through GPay (Transaction reference available upon request)
₹47, 837 through Bajaj Finance loan
Total paid: ₹56, 500

However, the online invoice...

Name: Dr. D. Arun Gladwin
Location: Tamil Nadu, India
Product: Apple iPhone 15 Pro 128 GB (Black)
Purchased from: Sathya Agencies, Nagercoil
Date of Purchase: 29th September 2023
Extended Warranty Sold: Onsitego iProtect Gold – ₹21, 900

Background
In September 2023, I visited Sathya Agencies (Nagercoil) to purchase an iPhone 15 Pro. I clearly requested AppleCare+, but their...

I had purchased a mobile phone from Sathya Stores, and at the time of purchase, I was advised by the dealer to opt for mobile insurance. The insurance was billed along with the device. Unfortunately, within two months, my mobile phone got damaged. I contacted the store, and they informed me that a complaint would be raised and the insured service provider would collect the device from my home, repair it without any charges, and return it.br...

Don't buy AC from here.
They say an amount and ask you to pay first. They won't give bill on the same day, saying different reasons and promise to send on the delivery day. And when you receive the bill with the product, they have added extra items to round off the amount they got from you initially. In the bill, bluestar 1.5ton 3 star ac is shown as 35k, but they said it's 37k and asked us to pay the full amount. Now to round off,...

I purchased 32 inch TCL LED TV from M/s. Sathya Agencies (P) Ltd, vide Bill No. 240078PLI1003323 Dt: 10.11.2024 from Pollachi, in few days later some noise sound in TV .

Registered the Complaint to TCL Service Centre, but still they have not attened the Complaint, so many times i call to TCL Sevice Centre, but no response

Attached Invoice Copy for your reference

Manikandan V
[protected]...

Just one year and 3 months old Sony TV which we bought from Sathya agencies is not turning on from 3 days. We have informed this to Sathya agencies karaikudi on Tuesday. Till now they didn't properly informed this to Sony servicing team. After 3 days got a call from Sony asking whether we want a help in installing new TV. How poor the communication is from sathya agencies karaikudi to Sony? They doesn't even know what is customers complaint is about? Now Sony madurai is saying they will come only on next week. Why should I wait for a week when there is nothing wrong from my side. Please help us resolve this as early as possible. Thanks in advance!

I placed an order if Rs 1598 for Samsung Galaxy S23 Ultra Screen Protector (SAMEFUS918C)

After making payment through gpay, the order didn't reflects in my order section. Nor they reply to my email nor they recive my call instead they cut the call.

UPI transaction id[protected]
Ref no[protected]...

Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free...

I bought blue star 1.5 ton 3 star a/c from satya agency in namakkal. They sold the product saying that the A/C will be installed within five days, but I had to follow up the call 3 to 4 times daily and till now have not been installed. I am constantly making Satya Agency calls. he was told that daily will be installed this evening. They are only saying this every day. They only say that the technician will come. Technician not answering any calls. Poor service

We purchased ac b4 3days still nw not installed. When I cal no response, he not answering the cal .lethargic spkng .I'm often calling no response if Panasonic membr not response. Bad experience for me .still no process...

Hi Team
I recently purchased a 1.5 ton Carrier AC from Sathya Agencies in Kattumannar Koil. However, there has been a delay in the installation process. The technical team is currently busy with other installations, which is why they are unable to install my AC immediately. They have suggested that I can opt for a local team for installation, but I will have to pay an installation fee of Rs. 2500 along with an additional charge of Rs. 850 for the outdoor stand.

If I choose to use my own technical team, I will still have to pay Rs. 1461 along with the stand charge. I am confused as to why I must pay for installation, and why they are selling products without being able to provide installation services.

I hope this letter finds you well. I am writing to address an issue regarding a recent purchase I made from your esteemed company. On[protected], I purchased LG AC 1.5 Ton air conditioner from your store, with the understanding that it came with a complimentary offer of Sowbaghya non stick dosa tawa.

However, despite the stipulated period of time having passed, I regret to inform you that I have yet to receive the complimentary...

Bought a phone VIVO Y200E for Rs20000 on February 29, 2024.. It was the phone launching day and they convinced us like anything to buy the phone.. for last one week the display is not working at all.. touch is not working.. raised a complaint with Sathya Ambasamudram and couldn’t get proper response and treating so bad.. Never faced any issue with other show rooms.....

I bought a Daikin A/C in satya agency erode. They sold the product indicating that A/C wills be installed in 48 hours but I had to follow up with call every day 3 to 4 times and finally got it installed after 21 days with lot of struggles. The technician did not attend the call and I had to talk to his head and he is also not responsive. Worst service and experience.

After installation, water started leaking from the A/C. No response from them at all. So I hired a third party technician to fix the issue.

DO NOT BUY ANYTHING WITH SATYA AGENCY. Worst store that I ever know of.

Bought LG AC on previous week Wednesday with full payment at Sathya, Dharapuram. But last 7 days no installation person came. Very worst service. Do the needful..

Sir,
We bought LG AC from Sathya agency Hosur(Krishnagiri bypass) on 7th April, 8th April they delivered they send a technician next day to fix the person who come left abruptly without fixing ac and he is demanding for 10 feet ladder...we asked in shop the price of 10 feet ladder is 7500 and it's for commercial use...how a house which have 11 feet ceiling will have 10 feet ladder moreover the technician were need to move out whether he complete or not... regarding that we went to Sathya agency staffs who gave such useless reply tomorrow he will come...ho many tomorrow he will come answer will be heard from them...4 days over when we bought a product they said we will fix it within 48 hours now this agency is not keeping it's promise... totally lost faith in this agency now they're demanding to return the product if you can't wait.. their reply seem to be like this... Kindly check your employee and sort out this issues..
The person who represent to sell the product is Syed Hussain...but few head from that shop really giving lethargic reply... We really lost faith now we want refund they pushed us to this level kindly resolve this issue or refund to our product...do the needful as soon as possible.

I am Umasankar.P, I bought a samsung LED UA43CU7700 on[protected] at coimbatore (Br. 100 ft road). I purchased EMI basis for 12 month by using my friend's credit card. While purchasing sales executive Mr. Sampath.A and Nivas.R said I will receive cashback of Rs. 3, 000/- after 90 days from the date of purchase. Still now i did not get my cash back. I approached to the branch manager Mr. Anand (Ph.[protected] more than 5 times but no...