Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 89%
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240
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

Phone:
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Customer satisfaction rating
89%
Complaints
240
Pending
0
Resolved
211
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies related photos (31)

Sathya Agencies Complaints & Reviews

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Sathya Agencies — washing machine repair [Resolved]

 murugesh35n on Feb 8, 2019
Dear sir,

My lg washing machine reparse. 10/1/2019 informed your dealer (Products purchase stores) sathya agency tuticorin. 11/1/2019 sathya agency service man see the machine repair estimate 4400/-said. I advance 2000/pay. But not give me receipt.
25/1/2019 i call sathya agency his say order lg spare parts please wait repair soon.1/2/2019 sathya service man come repair washing machine. Total amount pay 5450/- not give bill he say bill sent to sathya office. 2/2/2019 repair the machine extra sound and water legage problem machine not running. Immediate i call sathya agency...
Complaint comments  Read comments [2]Complaint category Washing Machines

Sathya Agencies — carrier air conditioner cooling issue [Resolved]

 Riyaz I on Feb 2, 2019
I have purchased carrier ac from sathya electronics, nagercoil last year 1-4-2018. Now i am facing with the cooling issue as of now. It is comes under warranty for 1 year. So what should be done in the period of time. I have asked service people to regarding this last time but no proper response from them. Because its comes under warranty. But still no response. We are facing cooling issue with the air conditioner.

Thanks and regards...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — maharaja mixer grinder

 Muthuaiah Jeyachandran on Feb 1, 2019
I have buy a maharaja mixer grinder form sathya agencies, theni on 20.07.18. On the day 01.01.19 the mixer grinder was not working. So i have give the mixer grinder to sathya service, theni on 02.01.19.. This above mixer grinder have warrenty. But now i cant get my mixer grinder as on 01.02.2019, 1 month over.. What can i do... Kindly do the needful....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — customer care service and worst sales approach

 Kumar govindasamy on Jan 31, 2019
Here's bringing to your notice, customer care was worst and the behaviour of a staff was too annoying.
We had looked for a whirlpool 215l refrigerator and booked it on 27/01/2019. We were attend by your saleswomen (Ms. Girija). On 28/01/2019 we paid the entire amount and confirmed the order, only after paying the amount they say that the particular model ran out of stock and it cannot be delivered. We arugued that why didn't she inform it before paying the amount for which she did not have an answer.
But another person from the same store promised us to deliver it within 3days. Later...
Complaint comments  Read comments [1]Complaint category Refrigerators

Sathya Agencies — worst customer service

 Dineshkarthik Dinesh on Jan 30, 2019
I have place the order 4/11/2018 just three month back, 49 inch tv now display 5mm image from the bottom side blud image, i have made a complaint 3 weeks back now they are telling some tv picture tube parts issue, i have requested to replace the tv because its under warranty 1 year, now they are telling we should inform with in three days only they will replace the tv, otherwise not possible then y are telling one year warranty, now am going to for consumer court, going to make complaint against sathya showroom t. Nagar & lg service center. They are selling only scrub products for the customers...
Complaint comments  Read comments [1]Complaint category Telecommunications

Sathya Agencies — customer service is bad [Resolved]

 Manisha Manu on Jan 29, 2019
I bought lg led tv on sunday stil they did not come for installation very very worst service which i have faced wid them. No concerns about customers. Customer service is bad. And also thy said tat along wit tv u ll get airtel dtch setupbox tat too we did not recieve. Its about 3 days. And my emi statement also i dint receive yet. Totally fraud dnt buy any product from them....
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — not getting offer product yet

 Nandhini anbu on Jan 26, 2019
I bought sony tv last year january at sathya agencies, kelambakam. Offer product for this is power bank worth rs.3500. They said that there is no stock at that time and deliver it as soon as the product is available but i didn't receive it yet. There is no proper response from sathya. I called the sales person many times but not giving proper information. I also registered complaint before but no use. One sales person from sathya called me after i registered the complaint and said that there is no pending offer product noted in the bill. Trying to fool customers?? Take proper action...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — service

 Dineshkarthik Dinesh on Jan 21, 2019
Problem not yet rectified, your service person came and done the service but not problem not rectify open the TV but they didn't close properly, only my mom was there at home she does no anything abt the tv, I think TV was manafautre defects products you sold, we are not at all satisfied your products, it's cost 85k not 1000, 2000 Rs we can't leave that I want TV replacement of the TV it's under warranty....
Complaint comments  Read comments [1]Complaint category Employers

Sathya Agencies — tv installation not done and parts missing [Resolved]

 Haribalakrishnan on Jan 12, 2019
Tcl led 55p65us was ordered by g. Jeyaram cell no [protected] and delivered from sathya agencies 145/5b/1 ettayapuram road tuticorin pin 628003 sales admin s. Priyatharsini and gst invoice no is [protected]and internal doc no is [protected] and ordered no is [protected]. The problem is after delivered no one to come installation and remote missing, connection cable missing and tv stand missing and warranty card missing only tv inside the box. We called so many times to fix but no one giving proper reply. It's very disappointed for me and i am regular customer as well. Can give me explanation please...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — chimney combo offer [Resolved]

 Bala83 on Jan 9, 2019
We bought a faber chimney on january 1st 2019 at madippakam sathya branch that came with gas stove and gold coin for 15990. The salesman showed us 3 burner stove and told this is the one you will get for this offer. But they sent a 2 burner instead 3. When asked he is not accepting that he mentioned. I also bought 1 fridge which has come as mentioned. I see this kind of sales as cheating the customers. I also referred my friend who bought ac and fridge the next day. You gave me a very pleasant experience. Hereafter wont recommend your shop for any one. Also going to write bad review as this s a...
Complaint comments  Read comments [2]Complaint category Appliances

Sathya Agencies — regarding offer during purchase [Resolved]

 manjumatha gopal on Jan 7, 2019
I have bought ac in sathyas on april 7th 2018 and made emi option with capital first. At that time, sathya published advertisement in newspaper in patnership with capital first for waive off of last emi when we complete the loan. But last emi is not waived off and it is debited from my account. I have enquired with capital first and sathyas t. Nagar branch manager. They both said "we will check and revert and gave phone number". But no one is responding and clearing the issue. Please take this issue and resolve for us. Invoice number is [protected] and internal document number is [protected] dated...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — service of delivering product on said date [Resolved]

 Manjuladinesh on Jan 3, 2019
I had ordered a samsung 55 inches uhd led tv on 30/12/2018 and was promised it will be delivered in a days time on 2/1/2019 by sathya agencies koluthur branch (Mr. Jegan and mr. Kamalesh) but it was not delivered.
When i enquired on 3/1/2019 still the same answer that it will reach you by today. Today is 4/1/2019... Neither they have taken the pains to call us to tell it was not delivered nor had made any other arrangements to meet out the non delivery of product. One of the worst service ever faced... Now i am planning to cancel the product... Neither product delivered nor am i getting a...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — qualify

 Dineshkarthik Dinesh on Jan 2, 2019
Internal did no [protected]. Purchased TV month of nov-4. TV 49inch. Now display 4cm not visible bottom display kindly replace the TV and resolve this issue asap. It's gift purpose we provided getting spoil my respect worst product received. Ple do the needful. Attached snap fyr bottom line Mbl no [protected] Dinesh.N (BABL) purchased t. Nagar branch...
Complaint comments  Read comments [1]Complaint category Other

Sathya Agencies — samsung tv offer [Resolved]

 Kishor Ravi on Jan 1, 2019
I bought samsung tv on namakkal sathya showrrom on 05 nov
They offer me one home theatre
But still now they didnt give me the home theatre
When i contact to namakkal sathya showroom
They didnt respect me
They scould me when i ask about the home theatre
Particullarly manager didnt respect me
They treat very worst
This is the way you treat us

Totally disappointed...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — table fan change reg [Resolved]

 samygrd on Dec 19, 2018
Sir i purchased a table fan (Orient fan tornado table -30) in your store model date 18.12.2018 on that time no one say fan running time sound will come.
Basically fan using for sleeping purpose so i will come and return the fan he say that type model fan sound come no change the model roughly say in your showroom person i explained my purpose he cannot except i also say deviation amount pay for gst purpose these are all done in 24 hours only.

Sir kindly help otherwise i will take another move consumer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — tv dth [Resolved]

 lng enterprises 2015 on Dec 7, 2018
13/11/18 அன்று காஞ்சிபுரம் சத்தியாவில் சாம்சங் LED Tv வாங்கும் போது DTH தருவாதாக கூறினார் மற்ற இடத்தில் இந்த டிவின் விலை 40000 ஆனால் நீங்கள் 43000 ரூபாய் க்கு விற்பனை செய்திற்கள் காரணம் இலவாச இனைப்பாக Blutoth hed set dth தருவதாக கூறினார் கள் blutoth hedset மட்டும்...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — product [Resolved]

 Dineshkarthik Dinesh on Dec 6, 2018
Invoice number [protected]. I have pitchesed lg led 49uk7500. At the date of 4/11/18. I have made complain several time regarding which ur provide tv along with remote. Tv is working fine but remote not working properly made complaint several time no response from ur end. Kindly resolve this issue asap. Either change the remote are tack back ur tv we won't wait until remote gets.

Hope understand stand the situation how tv will work without remote should have sense how should take responsibility of customer support.

Ple call me [protected] or [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — butterfly [Resolved]

 sankar rama on Dec 6, 2018
Hi sir/madam,
I bought butterfly stove from your reputed firm this year january. Now stove has problem. Glass on the stove are broken. We made complaint directly to the tenkasi office. They informed to butterfly company. Representative from butterfly he saw the things and issue a replacement order. After that i had a phone conversation with sathya tenkasi. They told me reg this issue we sent the mail to ho. I waited one week but still i didn't get proper response from sathya tenkasi. Now they told me we need a sticker from butterfly on the stove. Am totally unhappy in this issue. Since i...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — bosch washing machine front loader model wak24169in [Resolved]

 pandiyanc on Nov 26, 2018
Dear sir,

We purchased bosh washing machine front loaded model wak24169in from sathya home appliances kelambakkam dated on 11/11/2018.
Our registered mobile [protected] and [protected].

We observation equipments and result is not good.

1. Washing performance is not good.
2. More vibration
3. Abnormal nose coming from inside of equipments

We are not interested your product for this kinds issue initial..

Sir, please you take equipment and return our money....
Complaint comments  Read comments [1]Complaint category Washing Machines

Sathya Agencies — . tvs picture quality is very poor. panasonic tv fx650 4k hdr+10 [Resolved]

 pandiyanc on Nov 26, 2018
Dear sir,

We purchased panasonic tv fx650 4k hdr+10 by sathya home appliances kelambakkam tamil nadu dated on 11/11/2018.
Our registered mobile number [protected] and [protected].

Nature of complaints.
1. Tvs picture quality is very poor.
2. Not worth for our purchased cost.
3. Not good color quality of picture.
4. Not readable flash news
5. Over head pain and eye pain for one hour continuous monitor the screw
6. Same quality tv, i will get only rs 30000-/-

We are not interested your product for this kinds...
Complaint comments  Read comments Complaint category TVs

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