Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 88%
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COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
88%
Complaints
225
Pending
0
Resolved
197
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Sathya Agencies Complaints & Reviews

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Sathya Agencies — tv dth

 lng enterprises 2015 on Dec 7, 2018
13/11/18 அன்று காஞ்சிபுரம் சத்தியாவில் சாம்சங் LED Tv வாங்கும் போது DTH தருவாதாக கூறினார் மற்ற இடத்தில் இந்த டிவின் விலை 40000 ஆனால் நீங்கள் 43000 ரூபாய் க்கு விற்பனை செய்திற்கள் காரணம் இலவாச இனைப்பாக Blutoth hed set dth தருவதாக கூறினார் கள் blutoth hedset மட்டும்...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — product [Resolved]

 Dineshkarthik Dinesh on Dec 6, 2018
Invoice number [protected]. I have pitchesed lg led 49uk7500. At the date of 4/11/18. I have made complain several time regarding which ur provide tv along with remote. Tv is working fine but remote not working properly made complaint several time no response from ur end. Kindly resolve this issue asap. Either change the remote are tack back ur tv we won't wait until remote gets.

Hope understand stand the situation how tv will work without remote should have sense how should take responsibility of customer support.

Ple call me [protected] or [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — butterfly

 sankar rama on Dec 6, 2018
Hi sir/madam,
I bought butterfly stove from your reputed firm this year january. Now stove has problem. Glass on the stove are broken. We made complaint directly to the tenkasi office. They informed to butterfly company. Representative from butterfly he saw the things and issue a replacement order. After that i had a phone conversation with sathya tenkasi. They told me reg this issue we sent the mail to ho. I waited one week but still i didn't get proper response from sathya tenkasi. Now they told me we need a sticker from butterfly on the stove. Am totally unhappy in this issue. Since i...
Complaint comments  Read comments Complaint category Appliances

Sathya Agencies — bosch washing machine front loader model wak24169in [Resolved]

 pandiyanc on Nov 26, 2018
Dear sir,

We purchased bosh washing machine front loaded model wak24169in from sathya home appliances kelambakkam dated on 11/11/2018.
Our registered mobile [protected] and [protected].

We observation equipments and result is not good.

1. Washing performance is not good.
2. More vibration
3. Abnormal nose coming from inside of equipments

We are not interested your product for this kinds issue initial..

Sir, please you take equipment and return our money....
Complaint comments  Read comments [1]Complaint category Washing Machines

Sathya Agencies — . tvs picture quality is very poor. panasonic tv fx650 4k hdr+10 [Resolved]

 pandiyanc on Nov 26, 2018
Dear sir,

We purchased panasonic tv fx650 4k hdr+10 by sathya home appliances kelambakkam tamil nadu dated on 11/11/2018.
Our registered mobile number [protected] and [protected].

Nature of complaints.
1. Tvs picture quality is very poor.
2. Not worth for our purchased cost.
3. Not good color quality of picture.
4. Not readable flash news
5. Over head pain and eye pain for one hour continuous monitor the screw
6. Same quality tv, i will get only rs 30000-/-

We are not interested your product for this kinds...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — samsung smart tv and airtel dth

 ManiAgoram on Nov 20, 2018
I bought samsung smart tv from sathya store mayiladuthurai. I have been told that airtel dth will be installed free of cost as part of my tv purchase.

I was waiting nearly 10 days for this dth installation but no luck. Extremely disappointed with your service.

When buying the tv, i have clearly metioned that i will be going back to uk in a week time and they have promised me that dth will be installed within a week.

Finally they made me to followup from my side many time and there is no use with that. I got frustrated and applied for new dth connection....
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — washing machine not replaced for more than two the worst service by sathya agencies arakkonam [Resolved]

 selvam2121 on Nov 11, 2018
This is the second time i am complaining the matter please don't purchase any product in sathya agencies. I already wrote complaint below about washing machine not getting repaired more than 2 months. They didn't took even a single responsibility about our problem. My money 24000 rupees gone. I don't care i will meet in the court that is not at all matter. But please friends in my own opinion please don't purchase any product in sathya agencies. Today 11.11.18 three weeks before they took my washing machine and said they will replace the new one. But on our 9.11.18 i went to sathya agencies arakkonam....
Complaint comments  Read comments [2]Complaint category Washing Machines

Sathya Agencies — lg fridge

 Srinivasan Siva on Nov 11, 2018
I dont no engling type
I write from tamil

Naan erode sathya agency lg fridge gcb247sluv vanganean ennkku 72000 thareanu sollittu billing pottathu 79000 pottu irukkanga
Bill delivery boy kudukkaromnu sonnga ippa athoda rate is high
Naan ready cash kuduthu vangi iruntha erode sathya agency thukki pottutu vanthuruvean finance vangananala ennala onnum pannamudiyala
Very very bad working...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — washing machine bosch 6kg 4days old [Resolved]

 Paramasivan Subramanian on Nov 10, 2018
Got new washing machine 6kg model in sathya sivakasi.
Start button swithed off very frequently.
No child lock as sathya commited.
Please do replace it.
Inv no: [protected] dated 06.11.18
Feel bad to use.
No child lock is not a good one for front loading machine.
Cant control....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — regarding tv replacement [Resolved]

 jose kenidal on Nov 10, 2018
We bought tcl 55' smart tv from your nagercoil branch its got problem they agreed to replace after too much followup. Today they bring the replacement tv but that was the other model and but it in our home and left. Our old model was tcl 55p2us, they bring tcl 55p6us. Please be note there was price different in this two models and lots of different in futures please take the action immediately. We are struggling to contact sathya. If required we ll go with legal through consumer court....
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — madipakkam branch, requesting for tv cancellation [Resolved]

 KASIM imamsha on Nov 8, 2018
We visited sathya agency madipakkam branch on 31 october 2018 around 9pm. We purchased samsung 55inc tv. They promised to deliver tv and soundbar product within 10days. But till now i received my tv only not sound bar, but they tell me again 5days to take soundbar (8th nov 2018.) when we called your madipakkam branch no can answer proper delivery date. After a long conversation they promised me to deliver the product on 15th november before 11am... But i need 10th november, if you can't arrange at the time kindly please tell me how to cancel my tv......
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — not responding in after seals [Resolved]

 Sundar. Sr on Nov 7, 2018
I am purchase in Bosch washing machine in sathya (2.11.18)but our side not come to demo and installed technician. Not respond in your customer care my call than contact trichy showroom (4.11.18)our say today come demo and install but nobody technician not come to my home.next day I call say same to yesterday not come . Next day Deepawali leave today time 5.00 not come not come nobody gays .your seals man promised 24 hours to come demo....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — t. nagar staff [Resolved]

 Manju Godwin on Nov 7, 2018
We visited sathya agency t. Nagar branch on 5th nov 2018 around 12 am. We purchased samsung 43 inc tv. They promised to deliver the product on 6th november. But till now we didn't receive our product (7th nov 2018.) when we called your t. Nagar branch ([protected]) no can answer properly. (We almost called 30times) we spoke to mr. Palani, he said the product delivered from warehouse... And again we called around 6pm they told that product is not delivered from warehouse... And we spoke to ms. Deepa, after a long conversation she promised me to deliver the product on 7th november before 11am... Till...
Complaint comments  Read comments [1]Complaint category Loans

Sathya Agencies — samsung tv 49 inch [Resolved]

 shakir4u21 on Nov 3, 2018
I got a samsung tv 49n5370 from satya showroom yesterday and after installing i am shocked to see that some unrelated different colors appears in tv as soon we switch on the tv for few seconds.
When asked to technical guy, he was blank and told may be it will be fine after reset it.
But still i am facing the same issue.
Worst response of technician guy.
Wasted my money...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — lg tv 55uk6360pte n lg water purifier

 S Dhivya on Oct 19, 2018
I have purchased the mentioned tv on 17.10.18 at rs puram, coimbatore showroom. But they delivered the products on next day that too we asked why the delivery was not happened on the same day.
Even after three days, installation was not done. When we call the agency they said tech guy will come. But the person didn't come. While we contact lg customer care, they replied that call installation didn't receive at the centre. If the showroom asked us to book the call we would have done it. Complete irresponsible showroom....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — lg 55uk6360 | need justification for my product purchase [Resolved]

 Sharavnan Kv on Oct 17, 2018
Hi sathya team,

I have purchased ‘LG 55UK6360’ in Sathya agencies on[protected]. The product was delivered on[protected] and demo & installation was done on[protected]. Same day night I have noticed that their problem in a backlight, I see lost of light bleeding in the TV. The same day I have sent the video and screenshot to the LG technical Person and said that I’m seeing the problem, he said a tech will come and fix that. After 3 days I have called Sathya agencies guduvanchery and asked for a TV model change because I’m unsatisfied with the huge amount of tv. And I have...
Complaint comments  Read comments [1]Complaint category TVs

Sathya Agencies — microwave oven [Resolved]

 eraje on Oct 9, 2018
I bought a samsung microwave, godrej refrigerator and a daikin ac unit.

The samsung technician came to install the microwave next day. He assembled the unit and tried to test. He was unable to start the oven. He kept on trying pressing the start button and nothing happened. The technician filed a complaint with samsung and spoke to sathya rep. It was agreed that sathya would take the faulty unit and replace it with a new one.

It had been 5 days since the problem happened. I kept calling every day sathya and they would say we will come and deliver the new one. But no...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — product not delivered after completing ten days... [Resolved]

 Mohamed Rahim on Oct 9, 2018
Sir/madam,
1.
I did book philips spa8000b 5.1 home theater on sep 30 at thiruvallur branch. They are not able to give me a product till now and also not returning my money.
2.
They are give me demo piece.
After i did confirm that they are told to give me a new product.
3.
Now i loss trust on them, when they are giving to me demo piece.
So please give my money to return.
4.
Account number already sent to sales man dhandapani.
Thank you

Yours faith fully
M mohamed rahim
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — washing machine not getting repaired for more than 20 days worst service by sathya agencies [Resolved]

 selvam2121 on Oct 9, 2018
I bought haier washing machine on 14/6/2017. It got repaired on 13/9/2018. I gave a complaint to sathya agencies arakkonam on 13.9.2018. But one of the technician came to home on 16.9.2018 and he called another person and through phone he opened the back of the washing machine and said motor repaired. We will contact you tomorrow. But he didn't contacted me. I called haier service centre as well as sathya agencies. Both didn't took any responsible. On 8.10.18 i called the service centre they didn't pick my call. Then i tried several times they picked my call and said sir please wait two more days....
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — ponmani wet grinder and vidiem mixie--need to replace [Resolved]

 ram yapap on Sep 28, 2018
Hi,

We have bought Ponmani and Vidiem products on[protected] from your showroom. Within one month Ponmani grinder problem and vidiem mixie pulling more power and both are not grinding well. When I contact to coimbatore showroom they have told not to replace these products. But within one month we have faced more problems in these products. Please replace these products.

Thanks!!!...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

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