Sathya Agencies Complaints & Reviews

The product itself turned out to be defective, and despite informing them immediately, there has been zero accountability and no proper response from the Sathya showroom.

What’s even more frustrating is the installation delay — it has been over 15 days, and still no action has been taken. We’ve been calling them continuously, but there is complete negligence and no sense of responsibility from their side.

This...

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Address: karaikal

We are from kottucherry, karaikal..we bought havells television on 10th april 2026...on that day, when we bought it, it was already very late that is 9.30 pm at night and the storeroom was very crowded, so the salesman asked us to go home and promised that they will contact us on 11th april 2026 to deliver and install the appliance without even giving us the bill except his phone number but we paid the full amount...on 11th april 2026 there...

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Address: Sathya agencies pvt ltd

Website: Sathya.in

Sony xr-55a80j, serial no : 7005341, reg :inca[protected] crm:[protected] reg:faulty, filty, and unreliable tv sold to me and panel changed to me repeatedly crm:[protected]
respected sir/madam
thanks for the offer i could not accept without addressing my core issues escalated to sony head office
i need reply regarding this from sony head office
kindly give me addressed my core issues for the difference amount...

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Address: Tuticorin

I recently purchased a Godrej 1.5 ton 3-star air conditioner (Model: SIC 18Y3TG WA) from the Sathya main branch in Tuticorin.

At the time of purchase, I initially intended to buy a Voltas 1.5 ton 3-star AC (2025 model), as it was more affordable and suited my requirement. However, the sales representative informed me that the model was out of stock and stated that only a higher-priced 2025 model was available.

He...

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Address: Nehru St, Puducherry

Dear Sir/Madam,
I am writing this mail to bring to your attention the highly disappointing and unpleasant experience I faced at your Sathya Agencies, Nehru Street, Puducherry branch. I have been a loyal customer of Sathya Electronics since 2013, but this recent incident has completely shaken my trust in your services.
On my recent visit to the showroom, I had planned to purchase a specific company refrigerator along with a...

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Address: 90,90A,90B,90C, Venus Aracde, New No.8, Old No.89, Palani Rd, Dindigul, Tamil Nadu 624001

I am writing to raise a complaint regarding the delay in the delivery and installation of the television I purchased from your store.

We booked a Samsung QLED 65-inch TV (Model No: 64Q7FA) at Sathya Agencies, Palani Road, Dindigul on 13/10/2025. We made an advance payment of ₹10, 000 (Receipt No: 25028500RC006219) and the remaining ₹60, 000 was sanctioned through Bajaj Finance.

At the time of purchase, the...

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Address: Karaikal

They took advance Rs. 3000 for iphone 17 promax on 17th September 2025 and they promised to deliver the product by one day, but they made me to wait for one week. No proper communication, even when we call also no proper respond. Finally, without any regret they told me to cancel my order by 23rd September 2025. Is this the attitude they show towards customers. Making them wait unnecessarily and just like that they cancel order.
Sathya...

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Address: 100 ft road coimbatore

I am writing to formally raise a concern regarding the purchase of an HP laptop on 24/07/2025 from Sathya Agencies pvt ltd store located at No: 393, 394, Rajendra Prasad Road, Gandhipuram, 100ft Road, Coimbatore.
The payment was made as follows:
₹8, 663 through GPay (Transaction reference available upon request)
₹47, 837 through Bajaj Finance loan
Total paid: ₹56, 500

However, the online invoice...

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Address: Nagercoil

Name: Dr. D. Arun Gladwin
Location: Tamil Nadu, India
Product: Apple iPhone 15 Pro 128 GB (Black)
Purchased from: Sathya Agencies, Nagercoil
Date of Purchase: 29th September 2023
Extended Warranty Sold: Onsitego iProtect Gold – ₹21, 900

Background
In September 2023, I visited Sathya Agencies (Nagercoil) to purchase an iPhone 15 Pro. I clearly requested AppleCare+, but their...

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I had purchased a mobile phone from Sathya Stores, and at the time of purchase, I was advised by the dealer to opt for mobile insurance. The insurance was billed along with the device. Unfortunately, within two months, my mobile phone got damaged. I contacted the store, and they informed me that a complaint would be raised and the insured service provider would collect the device from my home, repair it without any charges, and return it.br...

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Don't buy AC from here.
They say an amount and ask you to pay first. They won't give bill on the same day, saying different reasons and promise to send on the delivery day. And when you receive the bill with the product, they have added extra items to round off the amount they got from you initially. In the bill, bluestar 1.5ton 3 star ac is shown as 35k, but they said it's 37k and asked us to pay the full amount. Now to round off, they have added a kettle & some extended warranty without even informing us to make the bill 37k. When I try to contact them regarding this, no proper response from anyone so far. Double check once & get the bill while you're purchasing

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Jun 07, 2025

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

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I purchased 32 inch TCL LED TV from M/s. Sathya Agencies (P) Ltd, vide Bill No. 240078PLI1003323 Dt: 10.11.2024 from Pollachi, in few days later some noise sound in TV .

Registered the Complaint to TCL Service Centre, but still they have not attened the Complaint, so many times i call to TCL Sevice Centre, but no response

Attached Invoice Copy for your reference

Manikandan V
[protected]...

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Just one year and 3 months old Sony TV which we bought from Sathya agencies is not turning on from 3 days. We have informed this to Sathya agencies karaikudi on Tuesday. Till now they didn't properly informed this to Sony servicing team. After 3 days got a call from Sony asking whether we want a help in installing new TV. How poor the communication is from sathya agencies karaikudi to Sony? They doesn't even know what is customers complaint is about? Now Sony madurai is saying they will come only on next week. Why should I wait for a week when there is nothing wrong from my side. Please help us resolve this as early as possible. Thanks in advance!

Oct 10, 2024

Updated by Chellappan Pethaperumal Invoice number: 230130KKD2000609

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Mar 22, 2025

Sathya Agencies Customer Care's response PETHAPERUMAL S - 230130KKD2000638 SONY LED KD43X70L - 29.05.23

Verified Support

May 05, 2025

Sathya Agencies Customer Care's response -[protected] - PETHAPERUMAL S KKD2 CUSTOMER NOT ATTEND THE CALL

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Address: Online website

I placed an order if Rs 1598 for Samsung Galaxy S23 Ultra Screen Protector (SAMEFUS918C)

After making payment through gpay, the order didn't reflects in my order section. Nor they reply to my email nor they recive my call instead they cut the call.

UPI transaction id[protected]
Ref no[protected]

Jul 14, 2024

Updated by Pritom buragohain My phone number is [protected]

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Address: N0.729/28,,old Banglore Road, Hosur - 635109

Hello Everyone,

We bought an 75 inch Samsung Tv (Model : UA75CU8000) on Sathya Agencies at Hosur. During the purchase the Sales Staaff, they marketed that for this TV, we will also get a Samsung 43 inch for Free ; Based on which we decided to buy the 75 inch TV. But till today (10.07.2024), we waiting for free since 6 Months and no proper response from the Sathyas team in Hosur.

This marketing offer of Free 43 Inch TV was also given by all their competitors during this time; Request to escalate this issue to the top level management (for this false marketing campaigns).

They just blame, Samsung is yet to send the Free TV and so on for six months !!

Date of Inceident : 24.01.2024 (7: 21 PM)
GST Invoice no : 230223WHPD063252

Aug 24, 2024

Complaint marked as Resolved

Thanks for the support and rectification of our Problem ---> Special thanks to Sathyas, Head office, Thothukudi !!

Verified Support

Jul 10, 2024

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

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Jul 20, 2024

Sathya Agencies Customer Care's response Samsung Side Gift Led Inward pending

Jul 31, 2024

Updated by Govindasamy M When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!

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Aug 24, 2024

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

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G

Govindasamy M

Jul 31, 2024

When can we expect it ; It is already 180 + days. Could you please share the expected date ?

This is the same reason, which I am hearing from day 1 till today. Very poor responsein Hosur showroom.
Would like to escalate the issue to top level management !!

Reply

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Address: Sathya Agencies, Namakkal - Electronics and Home Appliances Store - Buy Latest Mobiles, AC, LED TV, Washing Machine etc.

I bought blue star 1.5 ton 3 star a/c from satya agency in namakkal. They sold the product saying that the A/C will be installed within five days, but I had to follow up the call 3 to 4 times daily and till now have not been installed. I am constantly making Satya Agency calls. he was told that daily will be installed this evening. They are only saying this every day. They only say that the technician will come. Technician not answering any calls. Poor service

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May 15, 2024

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

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We purchased ac b4 3days still nw not installed. When I cal no response, he not answering the cal .lethargic spkng .I'm often calling no response if Panasonic membr not response. Bad experience for me .still no process...

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Hi Team
I recently purchased a 1.5 ton Carrier AC from Sathya Agencies in Kattumannar Koil. However, there has been a delay in the installation process. The technical team is currently busy with other installations, which is why they are unable to install my AC immediately. They have suggested that I can opt for a local team for installation, but I will have to pay an installation fee of Rs. 2500 along with an additional charge of Rs. 850 for the outdoor stand.

If I choose to use my own technical team, I will still have to pay Rs. 1461 along with the stand charge. I am confused as to why I must pay for installation, and why they are selling products without being able to provide installation services.

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Jun 13, 2024

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Jun 13, 2024

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

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Jun 17, 2024

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya CRM.

We tried to reach you over the contact number [protected] you had shared in the bill. We are sorry to inform you that the number is not operational/reachable. Request you to share alternate number so that we can contact you and organize the service.

Always at your service.

With regards,

B. Francis Prabhu

SATHYA CRM

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Address: tuticorin

I hope this letter finds you well. I am writing to address an issue regarding a recent purchase I made from your esteemed company. On[protected], I purchased LG AC 1.5 Ton air conditioner from your store, with the understanding that it came with a complimentary offer of Sowbaghya non stick dosa tawa.

However, despite the stipulated period of time having passed, I regret to inform you that I have yet to receive the complimentary...

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Address: Sathya Agencies, Ambasamudram

Bought a phone VIVO Y200E for Rs20000 on February 29, 2024.. It was the phone launching day and they convinced us like anything to buy the phone.. for last one week the display is not working at all.. touch is not working.. raised a complaint with Sathya Ambasamudram and couldn’t get proper response and treating so bad.. Never faced any issue with other show rooms..

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Apr 25, 2024

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

Sathya Agencies Complaints & Reviews

File a complaint to Sathya Agencies

Sathya Agencies reviews & complaints(756)

Daikin AC defective

Worst treatment towards customers from sathya karaikal...delaying everything with false informations

Sony xr-55a80j, serial no : 7005341, reg :inca2501185556 crm:009060001396 reg:faulty,filty,and unreliable tv sold to me and panel

Complaint Regarding False Information and Misrepresentation at the Time of Purchase Godrej AC

Urgent Complaint Misguidance, Delay in Delivery & Poor Customer Service at Puducherry Sathya Electronics

Delayed TV installation

the worst behavior and attitude of sathya agencies staffs at karaikal

Complaint against for purchases of laptop

A customers silent struggle for justice

Mobile repair and insurance claim

AC extra amount charging

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32 inch TCL LED TV

One year old sony tv not turning on

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Regarding online purchase

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Marketed free Samsung TV not received since 6 Months

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Ac installation compliant

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Ac instal

Carrier AC 1.5 Ton installation

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Complaint for complimentary

Phone not working

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Sathya Agencies Complaints & Reviews

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Sathya Agencies reviews & complaints(756)

AC extra amount charging

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One year old sony tv not turning on

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Regarding online purchase

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Marketed free Samsung TV not received since 6 Months

Post your Comment

Ac installation compliant

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Carrier AC 1.5 Ton installation

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Phone not working

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