Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 88%
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COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

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206

Customer satisfaction rating
88%
Complaints
298
Pending
3
Resolved
258
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies Complaints & Reviews

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Sathya Agencies — product bill issue

 virat Nirmal on Jun 12, 2019
Brought a whirlpool washing machine... At the day of purchasing they told bill will be given by delivery person, but the delivery person told they bill will be given in shop only . So again I went and ask for bill, now they r saying software update is going on so we cannot generate bill.. then they give a hand written manual bill for the washing machine.. I need my computerized bill. What should I do now ??...
Complaint comments  Read comments Complaint category Washing Machines

Sathya Agencies — services

 SP. Saravanan on Jun 12, 2019
I have purchased Godrej double door fridge on 5.6.19. still demo person have not come to show demo. Received SMS stating that not able to locate address on 11.6.19. The address which given is main places in KOMARAPALAYAM and also I have given two mobile phone numbers, they have not tried the phone numbers. Kindly confirm the receipt otherwise replace the Godrej product with your cost. Second complaint is at the time of purchase they were agreed for gift also whereas after receiving cash informed there is no stock and you can come and collect next day. The next day also same reply. Do you think this...
Complaint comments  Read comments Complaint category Refrigerators

Sathya Agencies — worst behavior and fraud people

 vinothrajm22 on Jun 11, 2019
​Fraud people are working in Sathya Agencies Madurai West Masi street Branch.

I bought a whirlpool 215 IMPWCOOL ROY 4S INV SAPPHIRE HIBISCUS-E refrigerator from there Sathya Agencies Madurai. After paid full amount for the fridge, the Agency delivered the product with scratches and dust. Bottom Thermacol seems melted. The rubber stop at the door is full of black dust. They believed the demo product, not a new box piece

I informed this to the salesperson. Initially, they started to convince me saying that the product is very new and box piece. But the product was...
Complaint comments  Read comments Complaint category Refrigerators

Sathya Agencies — sony tv failure ...

 Mech Praveen on Jun 9, 2019
I have purchased Sony 49" led TV through Sathya, Thiruvarur before an year. Now suddenly the TV is not working and I have asked for a doorstep service. A technician from Kumbakonam visited our house on 26th May and informed that there is a problem with the mother board and we need to check in Kumbakonam and asked me to take the TV unit to their office. At the time of purchase the salesperson from Sathya, Thiruvarur informed that anything can be done then and there itself but I came to know it's just a false commitment.. I visited Sathya and asked him to arrange for the service but no one responded...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — customer service is really bad

 Deepika Kudupudi on Jun 9, 2019
Myself Deepika, ordered Hitachi ac on ramazan day in tambaram sathya store..they said after 2 days it will get delivered and the next day they will come for installation..it's been 5 days.. installation not happened.. after 4 days ac got delivered..when I called them they lied to me..they tried to cheat me..worst service.. worst means very worst..they don't even give proper response when we call them for the enquiry..Nelson, Kasi are the staffs who are liers..need to take action on them.they need only bill to be punched.obe that is done they dont care anything.even the in charge too .. totally disappointed...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — sathya agencies-salem,voltas ac -no response & making the customers fool

 NagarajanN on May 27, 2019
I purchased a volats ac at march'2016 in sathya agencies, salem. When i bought it was seasonal offer such as 5 years extended warranty will cover both ac and compressor.

After given the complaint from Consumer complaints at Aug'2018. Temporarily they resolved the issue and promised me that until 5 Years we assure to cover the warranty. Last week, completely AC not functioning. So i raised the complaint from Voltas Customer care, Sathya Showroom (Salem) as well as Sathya CRM(Chennai). But till now they didn't take any necessary action. When I booked the complaint from Voltas CC, some...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — sathya agencies-salem, voltas ac - no proper response & making the customers fool

 NagarajanN on May 27, 2019
I purchased a volats ac at march'2016 in sathya agencies, salem. When i bought it was seasonal offer such as 5 years extended warranty will cover both ac and compressor.
After given the complaint from Consumer complaints at Aug'2018. Temporarily they resolved the issue and promised me that until 5 Years we assure to cover the warranty. Last week, completely AC not functioning. So i raised the complaint from Voltas Customer care, Sathya Showroom (Salem) as well as Sathya CRM(Chennai). But till now they didn't take any necessary action. When I booked the complaint from Voltas CC, some person...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — hitachi ac service not available

 Johnn.great on May 21, 2019
Hi, i have bought one year before hitachi ac from sathya agencies tuticorin branch.
But from the beginning onwards, i am having service related issue from hitachi ac. Nobody responded my service request and within one year my ac cooling very poor... So please don't sell hitachi ac in your shop... And also put the pressure to hitachi service for resolving my issue....
Complaint comments  Read comments [2]Complaint category Appliances

Sathya Agencies — damaged product delivered [Resolved]

 Rajivga on May 17, 2019
Delayed in receiving the gift for my tv purchase. Also its damaged one, escalated before two months and following it with weekly, so for not replaced. Keep on delay to deliver the products.

12th feb tv purchased.
Invoice no. [protected]

This is my worst expirence thru சத்யா online purchase.

The manager not responding, keep on saying that, will be delivered your products by today, but so far more than three months my products not delivered yet....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Sathya Agencies — onida tv company not responsible

 Swami Nath6 on May 16, 2019
I bought onida 40 inch tv thunder on24.02.2017.

13.02.2019 tv repairs. I informed the kumbakonam service center and kumbakonam sathiya show room. A month later i complained to onida on 13.03.2019.
Complained number 1903 c[protected].

I have not fixed my tv repairs until today.. Whenever you call, there is no question of spare parts from mumbai.

I am worried that money has been wasted...
Complaint comments  Read comments Complaint category TVs

Sathya Agencies — air conditioner installation

 empeeeng on May 15, 2019
I had bought an voltas ac split 1.5 ton on monday 13 may at palayamkottai branch. Your service person confirmed that it will be installed on tuesday. But there is no response until now. I called your shop and they didn't give any response but only delay. We have bought ac after payment and still not using it due to your irresponsiblity. I need immediate installation at my home. If you don't install tomorrow 16 may, i will return the ac and provide me the full amount. Confirm the installation immediately. My purchase details are below:
Voltas ac 1.5 ton split
Shop purchased: sathyam...
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — don't buy from sathya stores by seeing their gifts [Resolved]

 Jaey24 on May 15, 2019
I have purchased a samsung washing machine from sathya stores on 28 april 2019. There is a gift from sathya store which is a samsung phone. As promised they should give that gift at the time of delivery of the washing machine. But that's not happened. To enquire about that i made a call to the persons who gave me their number but no response from them. So i called to their customer care team they said that i will receive a call back from the concerned branch (Tnagar) but i never get a call from that branch. This has happen more then 10 times. But i never get a call from the branch. I dono whom to...
Complaint comments  Read comments [1]Complaint category Washing Machines

Sathya Agencies — service related

 selvanayagimadhivanan on May 17, 2019
Actually last week me and my sister Kavitha, through Bajaj finance booked one AC at Sathya AGencies Kolathur. After approval gave late deliver after 4 days. till now no more calls regarding installation. Called up Mr. Jeyaprakash executive who attended us about our own installation. He said nothing. But after next day of installation it get stopped not working so called up agency and asked they said you have installed your own so no warrenty covered.

Late delivery, no proper installation calls, not educated about the installation .

Such a worst experience with your...
Complaint comments  Read comments [4]Complaint category Telecommunications

Sathya Agencies — about product and the service provided

 selvanayagimadhivanan on May 15, 2019
Hi, i bought new ac last week which was delivered late, not even a single for the installation till monday asked executive jayaprakash [protected] kolathur branch installed our own. Now ac not working while asking saying we not installed so no warranty. Only one day i used that's it i have to loan amount what a service you have provided. I need answer for the service provided...
Complaint comments  Read comments Complaint category Telecommunications

Sathya Agencies — delivery

 BalaSundar Bajaj on May 14, 2019
Very worst customer service from kandanchavadi branch. They won't provide delivery at promising time. Very very worst customer service from (Rajiv). They won't need customer come back tu showroom. If we decide one product and go tu there they will change our mind tu watt they want tu selling brand. Very worst customer service they won't pick our ca...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Sathya Agencies — ac double booster. [Resolved]

 bvenky b on May 14, 2019
These is regarding my return payment from sathya agencies medavakkam. Past ten days before i buyed blue star inverter ac in sathya agencies medavakkam that time along with ac i also order double booster stabilizer. But while the deliver time they delivered only ac unit and told we don't have stock in warehouse. So i called mr. Srinivasan one of the executive who guided for purchasing and he told sir you don't worry you buy double booster from outside from any shop and we will return amount for your stabilizer with in three days. Till now no response from them and they saying reasons and postponing...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Sathya Agencies — ac installation not done [Resolved]

 24natraj on May 13, 2019
Last month mid, I have purchased Voltas 1.5 ton AC from Sathya Agencies in Guduvanchery(Address: No.5, GST Rd, Near EB Bus Stop, Guduvanchery, Tamil Nadu 603202).
But still, now the installation is not done from the Showroom. I called many times to them but they have not responded to me. Please do the needful immediately and take the corrective action.

My name: Natraj
Contact number: [protected]

Please sort out this problem....
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — complaint about the undelivered tv [Resolved]

 marana gamers on May 13, 2019
Hi i am murali krishnan.
After solving 5 months problem regarding led smart tv u have given a
Option to exchange the tv. I have paid extra amount for the new tv on 1st
May at sathya thiruvannamalai branch. I have the bill, the thiruvannamalai branch manager told us they will install the new tv on the next day (2nd may) till now it is not delivered. They are giving silly reason for not delivering the tv.
Is this ur sathya service to the customer???. Please give importance to this complaint and solve the problem. As soon as you can.

Thanking you...
Complaint comments  Read comments [1]Complaint category Appliances

Sathya Agencies — don't buy from sathya stores by seeing their gifts & worst customer service [Resolved]

 Jaey24 on May 12, 2019
I have purchased a samsung washing machine from sathya stores on 28 april 2019. There is a gift from sathya store which is a samsung phone. As promised they should give that gift at the time of delivery of the washing machine. But that's not happened. To enquire about that i made a call to the persons who gave me their number but no response from them. So i called to their customer care team they said that i will receive a call back from the concerned branch (Tnagar) but i never get a call from that branch. This has happen more then 10 times. But i never get a call from the branch. I dono whom to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Sathya Agencies — washing machine not supplied [Resolved]

 muralirao28 on May 11, 2019
I booked bosch washing machine on 1/5/19 it is not supplied till today 11/5/19 mr. Ganesh from perungudi talked rudly and promised that it will be supplied today but it is seen that there is no stock. Hence 1)allow me to take a new product or 2)cancel my order. Strictly instruct ganesh to talk politely and avoid rude words to save the name of your concern the action taken against ganesh may be intimated n. murali[protected] [email protected]
Complaint comments  Read comments Complaint category Washing Machines

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