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Sathya Agencies Customer Care
Sathya Agencies Pvt. Ltd.
Customer satisfaction rating: 81%
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380
COMPLAINTS

Sathya Agencies Customer Care

Sathya Agencies Pvt. Ltd.

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Address
370, Palayamkottai Road
Tuticorin
Thoothukudi District
Tamil Nadu
India - 628002

Customer Care Phone Numbers and Contacts

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238

Customer satisfaction rating
81%
Complaints
380
Pending
41
Resolved
293
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Sathya Agencies Complaints & Reviews

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Sathya Agencies — Management information system & electronic data processing

 Soundarya Km on Jul 24, 2020
Dear Team,

We purchased a Sony Tv worth of Rs.60000/- in Sathya vadapalani. We plan to a lower end TV in EMI...
Complaint category Electronics & Appliances

Sathya Agencies — samsung refrigerator (rr20m1y2xut) - leakage of cooling gas issues in 5th time - request for replace a new refrigerator - reg

 Gopalakrishnan Rengaraj on Jul 18, 2020
Dear sir/madam,
I am gopalakrishnan. R (Mobile no: [protected] / [protected]), i had purchased new refrigerator (Model...
Complaint category Refrigerators

Sathya Agencies — Ac not install and no response from employees

 Anand8694 on Jul 12, 2020
I bought an ac from kalpakam branch on wednesday and the product was delivered at friday. Still now no technician was come...
Complaint category Appliances

Sathya Agencies — Tv video is not working audio is playing

 Vignesh1278 on Jul 8, 2020
Hi, i brought a tv named intec led ij401fhd, now the audio is playing but not the video is playing, since it happened on june...
Complaint category TVs

Sathya Agencies — sathya agencies raising complaint for invoice number agu1299 due improper transaction

 kvinothit on Jun 23, 2020
Hello,

With reference to invoice number agu1299, billed in the name of kavitha k.
I vinoth k, purchased...
Complaint category TVs

Sathya Agencies — raising complaint for invoice number agu1299 due improper transaction [Resolved]

 kvinothit on Jun 23, 2020
Hello,

With reference to invoice number agu1299, billed in the name of kavitha k.
I vinoth k, purchased...
Complaint category TVs

Sathya Agencies — air conditioner not working properly

 Kiruba Haran on Jun 22, 2020
Hi sir/madam,

I have purchases a hitachi airconditioner in sathya agency kovilpatti. It is not working properly....
Complaint category Utility Services

Sathya Agencies — They delivered a damaged product [Resolved]

 vidhya k on Jun 17, 2020
I purchased ifb microwave oven 20bc4 on 30.06.20. They delivered a damaged product.
I contacted customer care and...
Complaint comments  Comments  (2)Complaint category Electronics & Appliances

 pkarlamarx on Jun 10, 2020
Self visited tuticorin sathya main branch to buy a brand new sony x8000g 49 inch tv on 08.06.2020 at around 13:00hrs. They welcomed well and explained about the available tv models. I asked for sony x8000g 49inch, they said stock is not available at this branch and we will find the stock at other branches r else we will get directly from sony by placing po. So based on that i made an advance amount of rs 1000/- on the same day. The next day i got a call that the tv is coming u can collect it by evening. I said i will take it on 10.06.2020. On 10.06.2020 i went to the branch by evening 5:45pm asked for the tv. They took the box from 1st floor and showed. The box was repacked one it was not a fresh tv because it had two packing tapes and box edges were in damaged condition. Still the service person convinced me that it is directly from sony and they opened the box and the remotes and other accessorizes were simply placed. Still he convinced me and he took the panel out in the panel all the ports were with dust and panel corner stickers were with dust. Still he was convincing me, i was not convinced and then he told i will open and show another new tv. So they brought a 43inch sony tv and the box was having single sticker and it was opened the remotes and other accessorizes were in tis place it was afresh packing. Then with heavy heart i said please dont do like this give us a good tv for the amount what we are paying. Since being a big home appliance center i didn't expected this. I usually take all accessorizes from sathya this time it has broke out. But still i have some faith on sathya so please see that i get a fresh piece sony x8000g 49inch tv.
Complaint comments  Add a commentComplaint category TVs

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    Sathya Agencies — delay in refund [Resolved]

     m kavesh on Jun 10, 2020
    On 16.05.2020 i've paid ₹37250 through google pay at sathya trichy and booked for an daikin ac but due to delay in delivery...
    Complaint comments  Comments  (1)Complaint category Electronics & Appliances

    Sathya Agencies — Bajaj EMI Washing Machines

     majeedsulthan on Jun 9, 2020
    Order Number:[protected]
    Ticket number of [[protected]BAB-00AA]
    Date Ordered: Wednesday, May 27, 2020
    Shipping...
    Complaint category Washing Machines

    Sathya Agencies — Samsung fridge double door compressor complaint with in 50 days [Resolved]

     Blessin David on Jun 7, 2020
    I purchased samsung double door fridge on[protected] we started facing problem from the next day itself due to wrong commitment...
    Complaint category Appliances

     Deepakj j on Jun 6, 2020
    Hii, last month i bought preethi mix in sathya medavakkam branch, but unfortunately the jar not properly fitting in mixer so i asked them to check but they asking me, take to service centre, we cant do anything for this,,,,

    Really this is very upset and unhappy,
    The popular brand company answering in this way, but i hope this is not a brand answer this is medavakkam branch only answering like this.. So kindly support my hope about your brand, and solve it asap.

    My details;
    Deepak
    [protected]
    Complaint comments  Add a commentComplaint category Electronics & Appliances

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       Jeelan88 on Jun 3, 2020
      I purchased amstrad led tv from medavakkam sathya stores on 30.12.2019. I was promised i will get cash back of rs.1700 in 90 days. Now its more than 5 months still not received. When we approached sathya store, they accepted their mistake as it was wrongly communicated to me but they can't give cash back now. So please help me to get my cash back as promised. I have charge slip as a proof.
      Complaint comments  Add a commentComplaint category TVs

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         Priya Yoga on Jun 3, 2020
        Hi sir /madam, I am from vellore, we bought tcl TV on 10/12/2019 .within in a month TV got repair .even though we didn't use but we complaint to sathya and we booked tolfre service but no response and after 2 months they came and say the tcl TV and went they said dont know wats problem. Again last month I complained in service centre they came today they said display went .sir we dint use the TV also we all r working person no one is their to watch TV how display went we dont know .pls rectify us and pls we return the tv and get us new one we r not satisfied by this service also pls covey my request sir .thank u so much.
        Complaint comments  Add a commentComplaint category Business & Finances

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           gowthaman subramanian on Jun 2, 2020
          We asked this tv for 67k, on 4th june 2020. The sales person told us that they cant provide the tv for that price. On the very next day the same sales person simply called us and told that we can offer the tv that the price you asked. We took amount from banks of different atm and went to the shop at evening. At couple of minutes paying money for the tv satya stores told that we thought you were asking for 70k price and they increased the price as they can. This act ruined my work (Since i am it guy working from home) also the improper attitude of sales person made our day too worse. We totally condemn for the attitude of satya stores trichy. This branch of satya stores is cheating people by changing the price at last minute..
          Complaint comments  Add a commentComplaint category TVs

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             pinky dsilva on Jun 1, 2020
            I ordered blue star inverter ac from satya agencies, pattabiram branch on 25th may 2020. They promised to deliver the product within three days. We have paid some amount on spot after ordering it and rest of the amount to be paid on delivery. On 27th may, delivery man delivered ac which was non-inverter. I suspected since nothing was written on box about inverter/non-inverter details. On asking him he confidently said it was "inverter blue star ac". Next day, two persons came for installation. We asked them to open the box and confirm if the product delivered to us was inverter or non-inverter. They clearly said the box model is inverter but the ac delivered to you is "normal ac". We immediately called agency where that person[kishore] said that the product got misplaced with some other customer and he will make arrangements to replace ac next day. It's been 5 days since then he just keeps making false promises by saying it will surely, 100% come tomorrow. We went to his shop on saturday[30th may 2020] and told him if it doesnt get delivered in next 2 days we will cancel the product. We are really tired and frustrated with his attitude and ill behavior. I promise to never buy any product from satya agency anymore.

            We are thinking to cancel the product tomorrow. It's a bad experience.
            Complaint comments  Add a commentComplaint category Appliances

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              Sathya Agencies — Whirlpool washing machine failure

               pushparaj harish on May 24, 2020
              On dt. 26/08/2019 i purchased a whirlpool washing machine invoice number. Cpw24560 at sathya agency porur at full payment....
              Complaint category Washing Machines

              Sathya Agencies — Complaint about refrigerator

               sasikalat on May 22, 2020
              I am sasikala from trichy. I bought samsung refrigerator on 13th august 2017 in the branch which is in anna malai nagar. I...
              Complaint category Refrigerators

              Sathya Agencies — product not recieved and no tracking details provided

               sarvangct06 on May 12, 2020
              Ordered a tv online after getting a confirmation from them stating it will be delivered within 5 days.
              But after ordering...
              Complaint category Electronics & Appliances

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