[Resolved] Sbi Cpp Card Protection Plan — Request to reverse my unauthorised cpp charges Rs 1680 | |||
Hi Team, Two moths back i got SBI credit card,At the time SBI team asked me for CPP card protection plan activation, I told them i don't want this CPP activation. But they have debit the amount Rs1680/- from my card account,then i have called customer care and ask them to revert back the mentioned amount and it was done.Then this month again they debit Rs.1680/- reason they have mentioned in my statement like transfer to flexipay installment and also they convert this Rs1680/- as 3 EMI's to Rs.560/- monthly installment.Now i just want to revert back Rs.1680/- and EMI amount Rs.560/- from my cried card account.Please do the needful. My Card Number xxxx xxxx xxxx 5503 My Mail ID : suresh.[protected]@hotmail.com My Contact No : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I got a call from CPP after getting SBI card. I had given my consent for CPP over a phone. They deducted Rs.1680/-. Around one month is over no communication or anything. I feel it is the worst plan as there is no response for our money. Otherwise the CPP would force us to leave SBI card and join some other private Visa cards. My friends feels more comfortable with Citi, ICICI cards etc. CPP Pl take this comment seriously and rectify yourselves.
My CARD xxxxxxxxxxxx4869
[protected]@gmail.com
My CARD xxxxxxxxxxxx4869
[protected]@gmail.com
CPP Group India Customer Care's response, Nov 9, 2020
Dear Customer,
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards
CPP Team
We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.
Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.
Regards
CPP Team
I have been constantly called for CPP. I told them to send the info by email. They are saying that this info can't be sent by email and I have to confirm on phone only. I got many calls and they are chasing for CPP. Why information about CPP can't be provided on email? Why caller from CPP chase us like street seller?
I have been constantly called for CPP. I told them to send the info by email. They are saying that this info can't be sent by email and I have to confirm on phone only. I got many calls and they are chasing for CPP. Why information about CPP can't be provided on email? Why caller from CPP chase us like street seller?
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We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@ge.com.
Yours Sincerely,
SBI Cards.