[Resolved]  SBI Life Insurance — branch manager fraudently morrowed the comission of 03 policies

Sir,
I did a written complain to the area manager SBI life at ahmedabad and forwarded the copy of the same to the main office bombay two month passed i did not got any information about the delay of the investigation neither the area manager nor the regional manager took any intiative of this fraud activities which clearly shows the involvement of the higher authorities. The copy of the letter attached herewith for your ready reference.

From:
Sisir Kumar Pattnayak
136, Sarvodaya Nagar
Sector – 30, Gandhinagar
Gujarat -382030
(m) [protected]
Email : [protected]@yahoo.com


To,
The Divisional Manager
SBI Life Insurance Co. Ltd
401, Rain Drops Building,
OPP, Cargo Motors
C.G. Road, Ahmedabad-380006


Sub:- Branch Manager Mr Gaurang Patel fraudulently morrow the commission of three policies.

Sir,

1. I Sisir Kumar Pattnayak after cleared IRDA exam started business under Branch Manager Mr Gaurang Patel channel code[protected]. I had been told by Mr Gaurang Patel that first you start your business then your channel code number and IRDA certificate will come. I had submitted six copies of pass photo, zerox copies of PAN Card and Degree certificate.

2. I made 03 policies one unit plus-II of Mr. Rameshbhai Khimjibhai Tabiyad Proposal number[protected] dated 06/10/2008 and two HORIZON-II of Mr. Santosh Kumar Mishra proposal No.[protected] dated 06/10/2008 & Mr. Parmeshwar Balasaheb Bobde proposal No.[protected] dated 31/10/2008.

3. In all the three policies my name has come Mr. Patel Shirish channel code 14434665 instead of Sisir Kumar Pattnayak. I contacted my Manager Mr Gaurang Patel on telephone and he advised me that he has mailed for necessary amendment and it will come shortly. While confirming it has been assured by him that do not worry your name will be changed and your commission will come on your address. Seven months passed neither the name has changed nor the commission has come. While confirming from Mr. Manohar about the commission I came to know that there was no agent ship exists under the name of Mr. Sisir Kumar Pattnayak and all the commission of the three policies has been taken by Branch Manager Mr Gaurang Patel. Now neither he is lifting the phone nor ringing me up no clue where about neither I got the commission after seven months passed.

4. Now Branch Manager Mr Gaurang Patel left SBI and I came under Branch Manager Mr Tushar Shukla and made a policy for myself where my name has come but the channel code has changed.

5. (i) Sir now I want to know what is the procedure of enrollment of agent. Is it without any proof or with some valid proof. If it is with proof then how a wrong named persons name with out any valid certificate and photo has been enrolled as a agent without any verification.

(ii) How the commission of agent morrowed by the branch Manager and the cheque is issued in the name of manager and how he could encashed the cheque in bank. If such type of fraudulent malpractices continues in a limited company it clearly shows that some other higher authorities might have involved in this and it clearly shows the administration failure administration failure. If such malpractice will continue then all will lose faith on this company.

(iii) on whose account the rest of the commission will go when the policy holder will deposit their yearly premiums further.


6. Therefore I request august office kindly investigate and inform me the progress of the the case with in a period of one month of receiving this letter otherwise I will proceed to court about the malfunctioning of the company.


Thanking you,

Yours truly,

Sisir Kumar Pattnayak
Channel Code[protected]



Copy to : SBI Life Insurance Co. Ltd
Central processing center
Kapas Bhawan
Plot No- 3A Sector – 10
CBD Belapur, Navi Mumbai - 400614