[Resolved] SBIcard — Fake call saying SBI and misguided me to take from credit card

12 Reviews
Kalpakkam, Tamil Nadu, India
I am got a call 18/06/2013 from a person speaking on behalf of SBI bank . he told that as per the transanction your eligibility of card limit we are increasing by issuing a new credit card so they collected all the information details of my existing card no,Date of birth,etc and other personal information and they said for that you will get an offer which will be issued through Shiftthought please cooperate for verification call.
When other person saying irrelevent to the subject and saying offer details and asked me pay i have refused suddenly. But again and again called by the the same number saying that some minimum formalties is to be done for which u have to cooperate but this amount you need not topay after issuing of this card with the available reward point we will adjust and make as zero payment and she has given her phone number and post as asst. manager so

At last they got connected to some one told me about the offer and gift voucher which i would be getting free of cost as a part of SBI bank of indiaesteemed customer .i asked again this is free of cost for you because you have good credit history and you are lucky customer,also the they told me that i will get supper saver card it has 25% on every purchases .expect Reliance and big bazar, and after that they ask me credit card details to them after that i came to know that Rs-6399/- is devited from my SBI credit card.

Next day from the same number called and said that yesterday due to server problem recorded voice erased so please cooperate for two minutes like that. then similarly some other call came and diverted another Rs.6999/- from my card. at last i have checked with my online sbicard account there is no card has despatched i got doubt and confirmed with sbi card that they are the fake. So please help to get back my amount which is got diverted from my card please sir.


Complaint marked as Resolved Dec 22, 2018
Verified Support
State Bank of India [SBI] Customer Care's response, Nov 21, 2018
Dear P. Sureshkumar, We tried to reach you at 02:25 PM but were unable to connect. However, we will connect with you again.
Complaint comments  11 Comments     Updated: Share0Tweet0




SBI Card — Fake SBI Card

Dear Sir,
I have no SBI card, But I have continue receved reiminder of Due Amount in My mobile number.
Dear Mr Vengatesan

Request you to please provide us your registered contact number with us or please post the details at [protected]@sbicard.com mentioning reference number 242706 in your mail to enable us to address your concern on priority.

Thanks and Regards,
SBI Card.
Fake call from SBI Credit Card on REWARD point adjustment
Getting call from [protected] Tamil Nadu, display name was Delar charan Jeet from True caller app.
He is working with sbi. He wants me to verify credit card details regarding reward point adjust ment. But i didn't share the details. I thing this is fraud call.

Please beware of such calls.

I received fake call from [protected] Manawar (MP) from true caller. This is regarding to redeem reward points from SBI Credit Card.

Initially they have asked for credit card number (16 digits) and started asking for CVV number and told that I will receive SMS and need to share the PIN. So that they will process reward points. I realized this is fake call and to avoid.

Please be care full of such calls.

Visweswara J
i got a call like that today... they tricked me into giving them my card details, DOB and CVV...

They said I was eligible for a new photo card with twice the credit limit. Then they offered to redeem my points into cash for the new card. They said i would recieve an OTP which i must give them to help them convert the points into money and tranfer in into my new card.

But then they asked me for the OTP which i recieved on my mobile. I message said OTP for Rs..2000/- deducted towards an oxygen wallet account.

I refused to give them the OTP and they couldnt deduct my money. Next I immediately called SBI, blocked my card and asked them to issue a new card since these crooks had all my details with them..

SBI confirmed that these calls are fake calls made by tricksters using different cell phone numbers.

By Gods grace my money was not deducted as i did not share the OTP.
Kindly do not give any sensitive information to any person claiming to be Bank employee. Do not divulge any details such as card number, Date of Birth, Card expiry details or CVV. As these crooks can use these details to make purchases on your card.

If you have given any of these informations, it is better to call the bank and ask them to block your card and issue a new on to you for your own financial safety.
SBI fake call ATM card details [protected]

Today I got a call from [protected], saying that they r calling from SBI bank, for issuing new photo printed credit card which needs my end verification..
As usual they started asking frim DOB, current credit card details, and they even had my card details, they provided me my card exp date, 16digit pin everything, since I was in work, whatever they asked I said but at one point, they asked for cvv, I was shocked, I asked y u need cvv, they even said don't share cvv its highly confidential and only if we get cvv v can process further for new credit card, I ignored, they checked my accounts trabscations, said my last bill amt and 1months transactions etc, they said they have increased my credit limit and I have my rewards points untouched and each reward point s 0.99p and I have 7000reward points, they said when they provide new card, I can redeem. It, I asked can I convert into amt(I knew it can't be), they said yes, I asked how, they said with cvv verification I will get an PIN, if both r updated I can use those reward points in new card, I said ok.. Then there they we're putting my call on hold, to make similar represent if original call.. They said me to say the transaction pin which I would receive in msg.. I said I didn't receive any message, they asked me is ur number registered, I said yes.. Ok wait for 2 Mins was the reply.. I cut the call, they just kept calling me 8 times, after an hr r so I got otp for 7k transaction.. Was literally breath taking moment, I used to hear stories, but today it happen to me.. Usually I will scold SBI for these otp generation stuff, it takes too ling time but today that's what saved me..
Sindhu Preethi's reply, Apr 6, 2018
The number s 9205573118.. True caller name s bank verifications (so smart)
Dear SBI card
I attached fake call on 19.05.2018 11:56am
He is told my Sbi card detail everything
Finally he asking me OTP number, I didn't say

Fake caller mobile no:[protected]

Please action to fake call.
Hi Team,

I got a fake call from SBI CC saying that i have rewards point of 8500 which they will converted as cash of 5000 due to year end offer. They asked me to share the DOB, card details, mail id etc, which i have refused to share with them. Suddenly they raised the voice, if you are not sharing the details, we will block your credit card and need to walk to any SBI branch for re-applying the credit card.
Mob No: [protected]
Date: 19 OCT 2018
Time: 1:57PM

Please take action on this regards

State Bank of India [SBI] Customer Care's response, Nov 22, 2018
Verified Support

Dear P.Sureshkumar, We again tried to reach you, but were unable to connect. Please call us on our helpline no. 1860 180 1290 or e-mail us at [email protected] for any further assistance.
i apply add on card vaya sbi mobile app next day i recive a call from mobile no..true caller shows chandan sharma he tell me that ur add on card application is done we need some documents like aadhar card and pan card and 2 photographas... but i doubt that person bcoz he talk unproffesnaly so i cut the call and then he call me many time but i refuse to talk but today he call me from defrent mobile no. and ask me again about add on card.. Now i tell him thath u r fraud bcoz sbi employe never call from mobile number.. he suddenly cut the call. so i wnt to now how the know about my persnol info which i share with sbi...thanks kindly support me

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    SBIcard - Fake call saying SBI and misguided me to take from credit card