[Resolved]  Sun Direct DTH Services — Set Top Box not working - No response from Customer care

Hi,
This is Rajesh from Mysore, Karnataka. I have Sun Direct DTH connection from March 2009.
After connection is activated they have taken nearly one week to enable my requested package.

Now i have a problem with Set Top Box (i.e) It is not working. When i requested for rectification
through customer care services they suggested me to contact the local dealer. Now i have
contacted VINAYAKA MARKETING who is local dealer for Sun Direct DTH services. Still my problem
is not solved.

Sun Direct DTH services are more interested in booking connections and are ignoring the customer services.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information