[Resolved]  Sun Direct — Online booked amount Rs 1499 not returned for sun direct dish connection

Address:T1, VR builders blossom 2, Mel Ayanampakkam, Chennai-600095

I had booked new sun direct connection for amount Rs 1499 through online.
Person came from sun direct and checked cable line.. Informed that concealed cable for dish not available. Once installed then inform me for installation. I will cancel the booked connection and come collect the amount by hand for dish connection told by Vadivel [protected].
After installation of dish cable, I called him for dish installation and taken new connection Rs 2299 by payment through hand. He told online booked amount will be returned by team within 7 working days but still not returned.

My name: Manivannan
Mobile number : [protected]
Connection booked online:[protected]
Connection taken through hand cash:[protected]
Smart card number: [protected]
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Mar 30, 2024
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2024
Sun Direct Customer Care's response
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
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