Sun Direct Customer Care
Sun Direct TV Pvt. Ltd.
| Website: | www.sundirect.in |
Address
73, MRC Nagar Main Road, Mursali Maran Towers Chennai Chennai District Tamil Nadu India - 600028 |
Customer Care Phone Numbers and Contacts
Phone:
+91 43 1443 9959 [Tamil Nadu]
73
31
+91 40 4439 9595 [AP & Telangana]
52
23
+91 82 14439959 [Karnataka]
52
26
+91 48 44439959 [Kerala]
51
37
Additional info
Customer Care & Contact Details
Regional Customer Care
Andhra Pradesh
+91 40 3940 7575
Bihar
+91 61 2394 0757
Chhattisgarh
+91 77 1394 0757
Delhi
+91 11 3940 7575
Gujarat
+91 79 3940 7575
Haryana
+91 18 4394 0757
Himachal Pradesh
+91 17 7394 0757
Jharkhand
+91 65 1394 0757
Karnataka
+91 80 3940 7575
Kerala
+91 48 4394 0757
Madhya Pradesh
+91 73 1394 0757
Maharashtra
+91 22 3940 7575
Orissa
+91 67 4394 0757
Punjab
+91 17 2394 0757
Rajasthan
+91 14 1394 0757
Tamil Nadu
+91 43 1394 0757
Uttar Pradesh
+91 52 2394 0757
West Bengal
+91 33 3940 7575
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Sun Direct Complaints & Reviews
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I had recharged my sun direct d2h on 27 oct 2021 for malayalam economy pack of 229 per month fir the cons.id: [protected]. Soon after the recharge my father unknowingly recharged the same amount for the same pack on the very same day...please check our id and return our cash
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Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
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No signal on all channel ... My cdsn number [protected]
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Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team.
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team.
Helpful +1
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I have recharged for one year plan (offer price Rs.1598) to the Smart Card No: [protected] for Rs.500, 500, 500, 100 yesterday...
Helpful +2
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Respected sir
It is Addateegala .Pin..533428
very poor services in this area please rectify my signal error problem as early as possible.
It is Addateegala .Pin..533428
very poor services in this area please rectify my signal error problem as early as possible.
Read full review and 1 responses
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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I have recharged my Sun direct account - Smart card no / CDSN -
[protected], via Google pay twice on 20th Oct 2021...
[protected], via Google pay twice on 20th Oct 2021...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Sun Direct Amount deducted from Google pay not showing in sun direct transaction history and amount not reflected
I have recharged for 1440 rs to Sun direct from Google pay but amount debited from account but it is not reflected in the...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Top Up credit
Dear Sir/Madam,
I transferred 500 amount to sun direct wallet, after successful transferred i saw only 440 INR in the account, what happened to remaining 60 INR, is it a tax?. if its tax whats the use of adding amount to wallet, we can directly recharge right?.
Please address the issue, if it TRAI regulation it should be applied to all DTH service providers but i noticed only in sun direct its happening.
Please clarify it else i will rise complaint in consumer court.
Thank you..
I transferred 500 amount to sun direct wallet, after successful transferred i saw only 440 INR in the account, what happened to remaining 60 INR, is it a tax?. if its tax whats the use of adding amount to wallet, we can directly recharge right?.
Please address the issue, if it TRAI regulation it should be applied to all DTH service providers but i noticed only in sun direct its happening.
Please clarify it else i will rise complaint in consumer court.
Thank you..
Read full review and 2 responses
Oct 18, 2021
Complaint marked as Resolved Not resolved, no one contacted me, automatically resolved, what the fuck is this.
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Sun Direct recharge issue with the sundirect
Hi Team,
I have recharged my sun direct account with 279 pack on 14/10/2021. But my recharge is not updated...
I have recharged my sun direct account with 279 pack on 14/10/2021. But my recharge is not updated...
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I have recharged my sun direct dth today morning i.e at[protected] at 8:20 am and my account is not active till now when i...
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Recharge 242. 00 is successful but not reflecting tv
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Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
Helpful
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1 Comment
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Respected,
I am living in thane Maharashtra, I was connected sun direct before 1 years.
After 3 mounths my network was not working properly,
I am trayning to complaint but no budy any one person to received my call including company castemer care contact no like [protected]
Kindly do the ligal action on currapted people
Regards
Prakash Kadam
CDSN no [protected]
I am living in thane Maharashtra, I was connected sun direct before 1 years.
After 3 mounths my network was not working properly,
I am trayning to complaint but no budy any one person to received my call including company castemer care contact no like [protected]
Kindly do the ligal action on currapted people
Regards
Prakash Kadam
CDSN no [protected]
Read full review and 1 responses
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
Helpful
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Amount has been deducted from account but recharge not done
My sundirect dth smart card no : [protected]
cr id : CR[protected]
reg phone number: [protected]
i...
cr id : CR[protected]
reg phone number: [protected]
i...
Helpful +3
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3 found this helpful
Sir, my sun direct was showing failed to load IFCP image please clear that problem.
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Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
Helpful +1
1 other people found this complaint helpful
1 found this helpful
1 Comment
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Recharge failed but amount is deducted from bank account
My smart Card number : [protected]
Phone pe transaction id : T2110080801230172414339
Collect id : PTM2021100821377837018320br...
Phone pe transaction id : T2110080801230172414339
Collect id : PTM2021100821377837018320br...
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I am facing consistent payment failures while doing a recharge. After that I have to make multiple calls to get a confirmation. I have been chasing the sundirect nodal team for the last 1 year to get this resolved. Till date issue has not been resolved.
Read full review and 3 responses
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
Dear Sir,
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
Sun Direct Team.
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
Sun Direct Team.
Dear Sir,
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
Sun Direct Team.
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
Sun Direct Team.
Sun Direct Customer Care's response, Oct 26, 2021
Verified Support
Dear Team
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
SUN Direct Team.
As per conversation, customer complaint regarding Sales and services and same has been taken as feedback.
Regards,
SUN Direct Team.
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3 Comments
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Sundirect of late is not been transparent when it comes to displaying the price details of subscription packs in their web site. This was not the case 9 months back. I have been sending mails to the sundirect nodal team. They have not resolved this issue till date. Please help in resolving this issue and direct the sundirect leadership to be transparent and keep their website portal in good condition
Read full review and 1 responses
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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I had recharged my sun direct account number: [protected] through G pay with Rs 229. The recharge was successful but not reflected and still TV showing that need to recharge. The recharge approval reference number was [protected].kindly resolve the issue ASAP.
Read full review and 2 responses
Sun Direct customer support has been
notified about the posted complaint.
notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sun Direct — Payment not reflected
I've made a payment for 6 months subscription of telugu value pack. The money have been deducted but my sundirect account...
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Today 3/10 /2021 I recharged my [protected] through UPI phone pay and amount deducted but my sun direct account not recharged....
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My name is Nixon Joy. For the last 4 days (from 29/09/2021), I am not receiving the malayalam channel Asianet. Only this channel...
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Latest Resolved
- Sun Direct Amount deducted from Google pay not showing in sun direct transaction history and amount not reflected
- Top Up credit
- Sun Direct recharge issue with the sundirect
- Amount has been deducted from account but recharge not done
- Recharge failed but amount is deducted from bank account
- Payment not reflected
- Mobile number [email protected]
- I'm reaching amount 231 but that is Not activated so please refund my amount my smart card number 75276599166
- Recharge not reflect
- Very very very late bad worst service
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We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."