Sun Direct Customer Care
Sun Direct TV Pvt. Ltd.
| Website: | www.sundirect.in |
Address
73, MRC Nagar Main Road, Mursali Maran Towers Chennai Chennai District Tamil Nadu India - 600028 |
Customer Care Phone Numbers and Contacts
Phone:
+91 43 1443 9959 [Tamil Nadu]
66
29
+91 40 4439 9595 [AP & Telangana]
50
22
+91 82 14439959 [Karnataka]
47
22
+91 48 44439959 [Kerala]
45
31
Additional info
Customer Care & Contact Details
Regional Customer Care
Andhra Pradesh
+91 40 3940 7575
Bihar
+91 61 2394 0757
Chhattisgarh
+91 77 1394 0757
Delhi
+91 11 3940 7575
Gujarat
+91 79 3940 7575
Haryana
+91 18 4394 0757
Himachal Pradesh
+91 17 7394 0757
Jharkhand
+91 65 1394 0757
Karnataka
+91 80 3940 7575
Kerala
+91 48 4394 0757
Madhya Pradesh
+91 73 1394 0757
Maharashtra
+91 22 3940 7575
Orissa
+91 67 4394 0757
Punjab
+91 17 2394 0757
Rajasthan
+91 14 1394 0757
Tamil Nadu
+91 43 1394 0757
Uttar Pradesh
+91 52 2394 0757
West Bengal
+91 33 3940 7575
Submit a Complaint
Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.
Sun Direct Complaints & Reviews
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Sun Direct — Channel connection lost,worst coustomer care
Some channels have no signal status, worst dth service. no coustomer care numbers, all are having problms, company always looking for benfitz, f...k of ...
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Jun 21, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
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Our television has signal error E048-32
For few channels like maa movies, zee telugu, zee cinemalu etc. Please solve...
For few channels like maa movies, zee telugu, zee cinemalu etc. Please solve...
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Since Morning Some channels have been stopped. When I tried to consult customer
care, no number is working . Will you...
care, no number is working . Will you...
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Sun Direct — Most of the channels are not working
I have telugu dpo 1. Since morning most ogf the channels are not working. Getting E948- 32 No signal message.
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Jun 21, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
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Sun Direct — Even after recharging, the wallet amount does not get add up
Tried recharging for Rs.1000 in the sun direct website and it hasn't reflected in the wallet yet. This is the third time with this kind of delay...!
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Jun 21, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"""Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team.""
"
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team.""
"
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Fed up with SUN Direct on Lock down time. Subscribed Sony 6 Channel via customer care, she told 15 min to 2 Hours for channel...
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I recharged my sun direct ac on 26th may thru phonepay. But by june it expired by 15th. We tried to call customer care but...
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Sundirect — Recharge malfunction
I recharged twice in sun direct website but the money was debited but I did not receive the recharge yet please do me recharge or refund me the amount.Now it's been 4days and they did nothing.
Read full review and 2 responses→
Jun 19, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Sun Direct — Emergency d
I recharged for my sun direct account through sun direct website for 229rs. it has shown your recharge is successful and amount is also deducted from account but not showing in transaction history and no channels available pls help
Read full review and 2 responses→
Jun 18, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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I have recharged sun direct through my.sundirect amount was debited but not shown in sun direct wallet and channels are not...
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I recharged my sundirect account for Rs.359 and it came transaction success bt recharge failed...
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Sun Direct — Amount debited but plan not activated error occurred
I have recharged sun direct tamil renewal pack of 242 on 17.06.2021 through sun direct website after entering the card details and otp error was occurred on that page the amount was debited from my bank account not yet credited and also not recharged kindly refund the amount
Smart card no : [protected]
Smart card no : [protected]
Read full review and 2 responses→
Jun 17, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
un Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
un Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Sun Direct — Regarding the Refund of amount
I had recharged the sun direct wallet through amazon pay 1000₹ but amount was debited from my account but not credited to the wallet. Please help me regarding this.. 🙏🏼🙏🏼
Read full review and 3 responses→
Jun 15, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Sun Direct — Double recharge and two pack automatically selected
I have done a recharge of 199 as shown in the online amount page for the consumer no [protected].after 1 hr the recharge was not processed. Again I login through otp and in the transaction history it was not showing. Hence I recharged again through the login page for rs 224..after few minutes it was updated and the first recharge also showing in the transaction history.. And while checking it was automatically updated for some Tamil package.. Kindly refund the amount of 199 paid
Read full review and 2 responses→
Jun 15, 2021
Complaint Status
Sun Direct customer support has been notified about the posted complaint.
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
"Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
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Hi Team - I'm receiving an error "Please check connection with Antenna" for the past 3 days. Also, i am unable to contact...
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Hi,
This is Sreenvas Reddy Kesani, I am customer of sundirect more than 5 years and I have called to the customer...
This is Sreenvas Reddy Kesani, I am customer of sundirect more than 5 years and I have called to the customer...
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Latest Resolved
- Amount deducted but recharge not done
- We are recharged Rs.1000 but only Rs.10 credit my account
- Wrong Recharge process & irresponsible customer service
- Recharge not done amount deducted
- Recharges
- Amount Debited but Channels not Showing
- Recharge was not successful
- Sun direct is not broadcasting few of the channels which are included as part of plan recharge
- Payment not reflected in past transactions and channel not activated
- Money related
Featured Complaints
Sun Direct Sun Direct - relocation different house' Sun Direct Sun Direct - Not recharged Sun Direct Sun Direct - e50-32 no services available is shown
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."