Sun Direct Complaints & Reviews

My name is Swetha, Registered Mobile no.
Date of the incident :[protected]:18 a.m.
Client number : [protected]
Full description of the incident : monthly subscription expired, I
recharged through paytm for Rs.271.90/-.
By mistake I have recharged smart card no: [protected] instead of [protected].
UPI Id: [protected]@okaxis
Transaction ID No:[protected]
UPI Ref.Id: [protected]...

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I am writing to express my dissatisfaction regarding an issue with my recent recharge on the Sun Direct app.

On 27 March, I successfully recharged and activated the Sony Entertainment channel. I also received confirmation, and the channel was working perfectly the same day. However, the very next day, the channel was automatically deactivated without any reason.

When I contacted customer care, they acknowledged...

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Sir,
I am one of the Customer of Sun Direct Name : Ajithkumar A smart card Number : [protected] Today I Recharge this registered number through via G-pay yearly package successfully sum of rupees 1599/-, but channels are didn't play.
In this recharge for my Mom & Dad old age people lived at my native, i am not at there. Please Rectify this issue sir.

Thanks & Regards
Anandhakumar A...

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Hi MR/MRS,

I myself Loganathan and my registered mobile number is [protected].I am residing at S.Peiyapalayam, Tirupur district-641607

I am writing this mail to bring your attention to the issue that I faced today.

I opened a ticket SR[protected] yesterday, for the relocation of dish. I was informed about the fixation fee as Rs.250 and additional material charges by the sun direct customer service.br...

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I recharged my Sun Direct Set Top box for 3 months with a recharge of 477 (Including Tax) as mentioned on their website as well as Sun Direct App, after that Once I connected with Customer Care they said This recharge is Invalid, we can activate your pack for a month but we can't activate it for 3 months, then I said in that case return my Money to my account. As I recharged Online so it won't be difficult for them to return. But they denied....

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Address: T1, VR builders blossom 2, Mel Ayanampakkam, Chennai-600095

I had booked new sun direct connection for amount Rs 1499 through online.
Person came from sun direct and checked cable line.. Informed that concealed cable for dish not available. Once installed then inform me for installation. I will cancel the booked connection and come collect the amount by hand for dish connection told by Vadivel [protected].
After installation of dish cable, I called him for dish installation and taken...

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Address: Chennai

Website: Mercomplaints.in

I have recharged sundirect but some channels are not coming what to do...

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I have recharge for my sun Direct account for 229 date 15.08.3023 time 7.17 but my ammount was debited but transaction was failed...still my amount was not refund my account please resolve my problem Team Sun direct...

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I have recharged my neighbours sun direct number. The same sundirect DTH number recharged twice by mistake. I have recharged through Paytm, then it showed me that your recharge is under processing. Then I get back from the page and refreshed it. After that it showed me the recharge option pay to the same number. I thought that the payment was failed so that it showing again to pay. So I recharged the same number. But in both cases the amount...

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Website: sundirect.in

SMART CARD NO: [protected]
I have added two channels on[protected]discovery, gemini comedy), one channel(hungama) on[protected].Today 24-7-23 I have renewed by base pack(MY FTA), added STAR MAA HD. But previous add-on channels i.e, Hungama, discovery, gemini comedy stopped, they are not activated called customer care more than 5 times, talked to backend team.No one solving issue, saying will be activateed in 15min, 2hours, but not getting...

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I have subscribed to channel from the alcarte for 6 months. But the channel is not working since the day I have recharged. It is already a month, I have raised a complaint but still the issue is not fixed and the customer informed me they will send a technician but I need to pay the charges.

Why should I pay for the issue with their services. I am able to watch other channels....

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I've recharged my sun direct with Kannada basic pack on sun Direct app with paytm wallet, when i chose paytm wallet and proceeded to recharge the app showed "something went wrong" and money deducted from my paytm wallet (rs.213) ... But recharge not done...🤬 My registered mobile number: [protected]
STB card number:[protected]...

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I have posted a complaint some 11 days back
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every timebr...

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I have posted a complaint some 9 days back
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every timebr...

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My sun direct account [protected] has been recharged twice by mistake this month. It was recharged on 01/06/2022 with Tamil Value Pack by my mother. As I was unaware of that, I recharged again today (05/06/2022) with the Tamil Economy Pack. I need to cancel the Tamil Economy Pack which was recharged by mistake...

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I have done recharge of sun direct TV but It doesn't reflect in my sundirect account .pls help me and solve the problem as soon as possible....

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E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every time
card no . [protected]...

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1 Comment

Address: 960-2, Athikkadu, A Thekkur post, Thiruppathur TK, Sivagangai Dist

CDSN number: [protected]. I have been continuously requesting polimer news channel with Sundirect. But they are saying that in future it will be added in the channel list. I dont think they would add the polimer news channel in their channel in future. We are paying monthly fees for their favorite channels and not customers willing channels. TRAI is saying customers to choose channels and pay for it. but Sun direct really make their customers...

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I have recharged my sun direct dth on 25 th January but the screen is bot displaying thr channels still. Please either check the recharge or refund my money....

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I have mistakenly recharged to my old inactive sun direct dish smart card (ID:[protected])which is now inactive. I am using sun direct new setup box and I supposed to be recharged to my new connection (ID: [protected]).
Both connection are under my Father name and I made recharge to my old inactive connection through PAYTM, Transaction ID:[protected] on FEB 23, 2022, recharge amount:240.
Customer care denied transferring my recharge...

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Sun Direct Complaints & Reviews

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Sun Direct reviews & complaints(2485)

Sun Direct - Recharged wrong

Unjustified Deactivation of Sony Entertainment Channel & Poor Customer Support

Recharge done but channels didnt shown

re-installation of dish complaint registration : cw250102011261

Regarding Pack Activation

Online booked amount Rs 1499 not returned for sun direct dish connection

Sundirect/I have recharged sundirect but some channels are not coming what to do

My money debited but still showing sun direct app transfer failed

Recharged the same sundirect DTH number twice.

Add on channel activation issue

Subscribed channel is not displaying

Money deducted from Paytm wallet but not recharged

E161 / E161_0 error in loading CA package issues

E161 / E161_0 error in loading CA package

Recharged twice by mistake

Payment not credited in sun direct account

E118-4 Reserved smartcard return code displayed on screen

Polimer news channel not coming in sun direct Set top box

DTH Recharge Problem-Not working

Refund/Transfer recharge made to old account

Sun Direct Complaints & Reviews

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Sun Direct reviews & complaints(2485)

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