[Resolved]  Seventymm — Poor product and service

I subscribed for a monthly VCD/DVD package with SeventyMM. As part of the deal, it was supposed to provide 6 CD/DVD movies. My complaints:

1. The quality of CDs/DVDs was very poor. I could use only 2 of the 6 movies as the remaining did not work.
2. After several complaints and follow-ups I was promised that my payment would be refunded.
3. One fine day, I got a mail for termination of my membership as well as renewal option. On follow-up I found that the company is not procesing any refund and that my membership has lapsed.
4. After several phone calls and discussions, I was promised that the time will be extedned by a month and I will be given at least 10 more movies.
5. Still awaiting an action.
6. Extremely poor service and no follow-up from customer service department. As I customer and sufferer, I have to follow-up myself.

Please look into the matter.
Naval Gupta
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