[Resolved]  Seventymm — No refund for last 3 months

Address:

Mumbai City, Maharashtra

I AM YET TO GET REFUND OF THE money (for purchase of 2 jackets) which was returned in Feb 15.
email extract mentioned below:

From: satyam.[protected]@sap.com
Sent: Tuesday, April 30, 2013 3:56 PM
To: PriyaJackline; [protected]@seventymm.com
Cc: 'Satyam Jha'
Subject: RE: Seventymm shopping support - Case no : 1914362


PLEASE SEND THIS REFUND ASAP.
I DON’T THINK THIS INVITES FOR DELAY.

Thanks and regards,
Satyam Jha
+91 [protected]

From: Satyam Jha [mailto:jha.[protected]@gmail.com]
Sent: Friday, February 15, 2013 4:03 PM
To: PriyaJackline
Cc: Jha, Satyam
Subject: Re: Seventymm shopping support - Case no : 1914362

Thanks. Please send the cheque (INR 949 + courier charges) to the below mentioned address:

SATYAM JHA
SAP India Pvt. ltd.
4th Floor, Platina,
C 59, G Block,
Bandra Kurla Complex,
Bandra (east),
Mumbai- 400051
T: +91 [protected]

regards,
Satyam Jha
On Fri, Feb 15, 2013 at 12:07 PM, PriyaJackline <[protected]@seventymm.com> wrote:
Dear Customer,

We thank you for writing to us.

With reference to your mail, we confirm you that once we received the item from you end we will process for the refund in maximum of 7 working days.

We appreciate your patience.

Regards,
Seventymm.com

[protected][protected]---
From: Satyam Jha[SMTP:JHA.[protected]@GMAIL.COM]
Sent: Friday, February 15, 2013 11:03:58 AM
To: Help
Subject: Re: Seventymm shopping support - Case no : 1914362
Auto forwarded by a Rule

Hello: I have been interacting with Priya in your office and she has confirmed that this can be returned in Mumbai branch. I am doing it today.
Please explain how I can expect the refund.

Regards
On Fri, Feb 15, 2013 at 10:30 AM, <[protected]@seventymm.com> wrote:
Dear SATYAM ,

Greetings from Seventymm.Com.

With reference to your mail regarding Order Number - SMA0589971, we understand that you have received a "wrong" item and we sincerely apologize for the inconvenience caused. We have registered the complaint with us and the case no. for reference is "1917830". We request you to follow the below process to enable us to resolve your issue at the earliest.

• On receipt of the snapshot from our executive, send the item back to the mentioned address on the return page of our website or on the invoice copy (left hand side column), within 2 days of raising the complaint (we suggest you go for a reputed courier company for tracking purpose)
• After sending the item/s, add the courier details like Airway bill number and courier name against the case on return history tab in 'My Account' page.

ADD: DIANCHE INC #19/4 & 19/5, 1ST FLOOR,7TH CROSS,H.SIDDIAH ROAD,SUDAMA NAGAR Bangalore,Karnataka - 560027

IMPORTANT: In case the courier details are not entered within 3 days of raising the complaint, the case will be considered as void and it will be closed automatically

Do visit our website to understand the return policy in detail. Thank you in advance for your cooperation and we will do our best to resolve this issue at the earliest.

Please feel free to write back to us for any further assistance, we will do our best to help you.

Best Regards,
Ayesha
Seventymm e-mail Support