[Resolved]  Seventymm.com — Refund of money as product not in stock

i have ordered some material from Seventymm shopping but till date i will not receive the material neither refund money.
details are: Order No.SMA0007605, Order Date: 29/sep-2011
Material Description: 1. Ashika Designer Inspiration Sarees (1231) Qty.01No.Price-Rs.1699/-.
2. Encyclopedia of India FREE GIFT. Qty:01No.Price-Rs. Free
on dated 29/10/11 i have complaint for refund money but till date we are not getting the refund money


From: prabhakaran <[protected]@seventymm.com>
Subject: RE: Pending order since 29/sep-2011
To: [protected]@YAHOO.CO.IN
Date: Wednesday, 16 November, 2011, 4:22 PM


Dear Mr.Singh,

Sorry for my late reply.

As per telephonic conversation, we understand that you have not received the item Ashika Bollywood Designer Inspiration Sarees (1231) from Seventymm.com. This item is not available with the vendor due to which the order has got delayed.

As informed the paid amount for the purchased item will be reversed to your account within 3-4 working days and same would reflect on your account in a maximum of 10-12 working days depending on your bank.

We appreciate your patience.

Regards,
Priya
Seventymm Shopping Helpdesk


Re: RE: Pending order since 29/sep-2011Monday, 28 November, 2011 5:22 PMFrom: "Shoppingsupport" <[protected]@seventymm.com>Add sender to ContactsTo: "ravindra singh" <[protected]@yahoo.co.in>, [protected]@seventymm.comCc: "ShoppingSupport" <[protected]@seventymm.com>Dear Mr. Singh,

My sincere apologies for the delay.

As per telephonic conversation, I understand that you have not received the item “Ashika Bollywood Designer Inspiration Sarees (1231)” purchased from Seventymm.com.As informed earlier the paid amount for the purchased items will be reversed to your account within 3-4 working days and same would reflect on your account in a maximum of 10-12 working days depending on your bank.

We appreciate your patience and thank you for shopping with Seventymm.com.



Regards,
Ankita
Seventymm.Com