[Resolved]  Seventymm.com — online shopping

Address:

Thane, Maharashtra

Hi All
I had ordered for a Doraemon t shirt from seventymm.com on the 12th fEb 2012 with which i was informed that i will receive a toy free and total cost of the goods was 399.00 Rs….. i had chosen the option of COD….. i recd a confirmation mail saying that the goods will be delivered to me within 7-10 wds…… i receive a call from seventymm.com on the very same day informing me that i had ordered for 2 t shirts….. i clearified that i had ordered for only 1 with which i am suppose to get a toy free….. the person on the other line said that he will make a note of the same….. i receive the goods on the 24/02/2012 with ther person coming at my office with a parcel from seventymm.com and a bill of 84.00…. on asking the person he said that he has got the bill in error and will get the correct order on the coming monday which was 27/02/2012…… i called seventymm.com customer service on the same day and informed them about the error….. the person told me that he will get back to me after investigation….. after 3 long hours i again called the customer service and they had no reply….. Yogesh from seventymm.com from the dispatch team called back in 5 mins and informed that he will make sure that the correct goods are delivered on the 27/02/2012…..i also informed yogesh that i have recd a dispatch mail on my email id from seventymm that the toy has been delivered and i again informed yogesh that i havent ordered for the toy but the t shirt with which the toy is free..... i was told that they are aware of the and will take care of it..... on monday the person comes with the same parcel and a bill of 84.00 Rs , the contents mentioned on the parcel was misleading as its states 2 Doraemon t shirt and a toy….. on asking the delivery person he said to pay 84.00 Rs and the rest of the balance will be taken care of…. i spoke with 2 people from the customer service team about the error and there again they had no reply…. i have cancelled my order as i do not trust the website anymore….

Seventymm.com customer service number– [protected]
The name of the chair person of seventymm.com is Mr Mudid Khosla….

I would request you to take relevant action agiants the firm and they have caused a lot of discomfort to me….

Thanking you
Nida Birwadkar
Order number– #SMA0058367