[Resolved]  Shanti Indane Gas Agency — VERY POOR CUSTOMER SERVICE AND DELAYED GAS SUPPLY

MY GAS CONNECTION NUMBER IS 3092 WITH SHANTI INDANE GAS AGENCY NEAR MANGALAPURI, PALAM, NEW DELHI. THE PEOPLE WHO ARE SITTING IN THIS OFFICE DOESN'T HAVE THE DECENCY TO TALK TO CUSTOMERS AND ALWAYS TRY TO KEEP THE CUSTOMERS BLINDED. THEY NEVER GIVE THE CORRECT INFORMATION ON OUR GAS DELIVERY. I HAVE BOOKED GAS ON 03 DEC07 WITH BOOKING NO:620. THEY TOLD IT WOULD COME IN 3-4 DAYS. SINCE 10 DEC 07 I HAVE BEEN RUNNING AROUND FOR MY GAS DELIVERY. THE DELIVERY CHALLAN WAS GIVEN TO THE DELIVERY BOY ON 08 DEC 07 BUT HE IS RUNNING AROUND WITHOUT DELIVERING THE CYLINDER. WHEN EVER I CALL THEY TELL THAT TODAY IT WILL BE DELIVERED. I HAVE GONE PERSONALLY TWICE AND CALLED NEARLY 20 TIMES . TILL THIS TIME I HAVE NOT RECEIVED IT. THEY DONT LIFT THE PHONE IF WE CALL OR THE PHONE IS KEPT ON HOLD ALWAYS. IF YOU CAN DO ANYTHING PLEASE DO THE NEEDFUL FOR GOOD SERVICE OF THE CUSTOMERS. THANK YOU
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Aug 13, 2020
Complaint marked as Resolved 
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Indane Gas — poor customer service by agent

Our GAs Agent M/s. Tanushree Gas Service is not delivering the gas on time and he is making some mischievous things while booking the gas.

I had booked gas 20 days back and whenever I called him he is telling us that the same will be delivered to us within 2-3 days time but in vain. When I today called him on phone and threatened him to take up this matter with higher authorities, he told me that the gas has been booked today and will be delivered to us in a day or two.

I afraid, he might have delivered the gas cylinder which was booked by me 20 days back to some of the cash party and after my persistent calls booked my gas today freshly.

Kindly look into the matter and get the corrupted punished.

Indane Gas — BAD SERVICE FROM AGENT

Dear Sir,

Holding an Indane Gas connection, Consumer No. 4175 with Chandini Gas Agency,
Vijay Enclave, Palam-Dabri Road, New Delhi.

Their phone No. 25039873 always getting engaged. We have to spend a day to get in touch.
Suppose, how ever we have booked gas, It took 4to 6 days to deliver cylinder.

Please look in this.

Thank you,

Suresh Babu
PH. [protected].

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