[Resolved]  Sharekhan — change of address

Today i went to Sharekhan Baroda BR (Old Padra Road.)with form for address change and change in bank details

the lady asked my bank statement signed by my bank
i have shown and submitted my a/c master statement provided by HDFC BANK showing all the requirements i.e. Full Address,
Bank A/C no, Name, type of a/c, customer id etc which were more than enough for the requirement
but the lady insisted on having bank a/c statement only, i have just opened the a/c and bank provides me the statement after every qtr. the purpose of submitting bank a/c statement is only to prove genuineness of my a/c and that is served by the original master form submitted by me and they can check the genuineess of my a/c and i was also prepared to submit one cancelled cheque which showed my name, a/c no and micr code with my bank's details but iwas unable to convince her and even customer care centre at mumbai

secondly they asked me any id proof i.e. Pan Card Copy/copy of driving licence /voters id card .while opening my demat and trading a/c with SHAREKHAN i had submitted the same .i don't understand for what they are asking again.

I STILL DON'T UNDERSTAND WHY THEY ARE ASKING MY BANK A/C STATEMENT IN PLACE OF FULL DETAILED BANK'S CUSTOMER MASTER LETTER AND ORIGINAL CANCEELED CHEQUE.

Hina Nishendu Shah