[Resolved]  Sharma Transports — Refund of ticket

Address:Bangalore, Karnataka

I booked two tickets from Bangalore to Pondicherry on[protected] in Sharma Transport.The bus ticket paid by me was Rs1500 for two persons.They informed me that the bus will leave at 9 am from majestic and asked us to come to their office at majestic.On reporting they asked us to go to kalasipalyam and told us that the bus will leave from Kalasiplayam(market). None of the Auto drivers were ready ot take us to Kalasiplayam and the Sharma Transport staff did not bother to make any arrangements,however with much difficulty I reached Kalasiplayam at 8.45 pm. The bus bearing No KA 51 A3036 departed at 10.30 pm,the bus was hit by another car at 8AM next day morning. After travelling half the distance and we were already late by more than 5 hours.They did not make any alternate arrangements and they did not refund any money. I was left on the way not knowing what to do. I am a central government employee and had to go to Pondicherry by 9 AM.Since I could't reach in time I was put in agony and mental presure.Being a lady I couldn't do any thing and I had to travel standing in another bus and fell sick.
The careless attitude of the Sharma Transport corporaion is punishable and they have to atleast refund the entire ticket charges.
Kindly get me back the amount paid by me ie Rs 1500.If they refuse to pay I may have to approach other authorities so that such travel agents should be punished.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My mother booked a ticket from chennai to bangalore, and she had informed
the conductor prior to the journey to let her know of HOSUR STOP .He dropped her in Attibele at 4.30 am, under false pretences. He said that was HOSUR stop.

This is very risky when you consider the safety issues and getting a bus back to Hosur. Atleast he could have told the truth and suggested to get down in Bangalore.

Very bad service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalore
    Karnataka
    India
    File a Complaint