[Resolved]  Sharma Transports — Bus not maintained properly

Address:

Bangalore, Karnataka

Hi My name is Bose and i am from bangalore. Myself and my manager has been booked tickets from Bangalore to Coimbatore in Sharma Transports booked via Redbus for the travel on[protected]. Booked bus is Semi-sleeper and non-a/c and ticket charges of Rs.450/- per seat. Boarding at madiwala Sharma office at 11.10PM. Once after boarding the bus we identified bedbugs in the seats and almost all the passengers are standing and checking the seats found almost all the seats having bedbugs. Informed the driver and called and updated to madiwala office too. But no action from both and driver continue to drive. After we shout at him that we can't con tinue travel for another 7 hours then only he stopped and not ready to ask his office to arrange another bus. We were fighting to board another bus from 11.30 PM to 3.00 AM at madiwala as Sharma transports not ready to refund / arrange another bus. After we approach to police only they arranged the bus which is also having the same problem - bedbugs. They are not even bother on customers that how to travel for nearly 7 hours with these kind of issues and if management not ready to correct their problems but to hide their fault that bus is not maintained well. This should spread to each of the person who booked in Sharma should know this fact also should not suffer like us.