[Resolved]  Sharma Travels — No refund of Double Debits from my Account

Address:

Bangalore, Karnataka

Hi

I have booked a ticket with Sharma Travels on 18th November 2010 for travel from Bangalore to Hyderabad.

They have deducted the amount twice on my netbanking account (Citibank) for a single booking.

On complaint they sent me a screenshot from Merchant bank saying that the amount has been sent back to my bank on 19th of November, 2010. But till date I have not received it in my account.

I have put a complaint on my Bank too. But they put a claim investigation for my amount giving me temporarily on my account; but after 45 days they deduct the same saying that the party has not send back the money. (Citibank waits for 45 days till the Claimed Party responds)

I would like to register complaint against Sharma Travels on this issue. Its an amount of Rs. 1460.

Regards,
Gaurav Kanoria
[protected]