[Resolved]  ShopClues — Beware of fraud site www.shopclues.com as this is only a money sucker site

Address:Haridwar, Uttarakhand

hi there, My name is Pankaj Kumar.
I made a transaction of 1339 rs for buying nokia 101 mobile from www.shopclues.com on 10-sep-2012 for gifting to my father.
Order no is 1542146 and placed on 10-sep-2012. This site was proved to be the wrost site for me. I have very horrible experience with them. This is totally a fraud site.

The shipment which was send to me was faulty so I refused to accept and didn't receive the shipment and reverted courier back to company.
After writing lots of mail and spending my 50-100 rs talktime on calling the company, the shopclues.com is not giving me a satisfactory answer and denying me my refund even if a didn't receive item. I have filled their online customer care form many time but got no reply.
I am sick of talking to their customer care, they always tell me that confirmation of retunr courier is pending while on dtdc site it is showing that the courier has been delivered to them on 25-sep-12.
I have also called about 10 times to their customer care but they are not listning to me. Now they have stoped picking my phone call and I am unable to talk to them.
I have already declared this transaction as dispute with my credit card company but till this time my 1339 rs is stuck with this fraud company.
So guys please don’t buy anything from this fraud company as they only wanted to suck your money.

in case if anyone is planning to buy anythisng from shopclues please think again and can contact me on [protected] or mail me at [protected]@bhelhwr.co.in to know more about this fraud site experiences.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

As per our telephonic conversation, we sincerely express regrets for the inconvenience caused to you. Kindly accept all our apologies again. We have initiated a refund of your order 1542146 and the refunded amount will reflect in your account within 10-15 working days. Till then, your patience is appreciated.


Regards,
ShopClues Support
Fraud company I am going to file a fraud case on it.
After sales service is the worst, I recently purchased some hair oil for the order 11555769. I got the package delivered in 3-4 days time. Firstly the packaging was so horrible. Next I just opened the package and I see that the Oil has leaked off there was only about 60 - 70 % in there. I ran to the delivery guy who said raise a request and I will be the one who will pick it up. I raised a request a week back haven't heard from them yet. Tried calling them. but unable to get to them, Then return request was raised on march 1 (return # 221151) No one has contacted me yet.
My phone # [protected]
I ordered GNC 100% Whey Protein 2.0 lbs. The item is not original. The original packaging is broken on the right side completely. On the top it is manually sealed and not factory sealed. On the package it is printed chocolate and they just put the sticker on it saying vanilla. The inside bag is also not factory sealed and powder is coming out of it. This is scam and not original.
Order Number: 11721009
Product: GNC 100% Whey Protein 2.0 lbs

Shopclues.com — Account related

Delete my account i dont want that because too many emails is coming to me and i dont want them so delete it so that i feel free

Shop Clues — product not received

delorder no 42341921, rtacking no GGN40047100 was not delivered. But it is shown in updates as delivered

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