ShopClues — delay on delivery

Address:ga 64, venture-1, sbh colony, Hyderabad, Andhra Pradesh

I have ordered a jacket on shopclues.com on 7th of July and made the payment on the same day. I received a email stating that the product will be delivered within 7 to 10 working days. Till today I either receive the delivery or know the status of the delivery. They are not able give me the status of the product. I have ordered the product on urgent basis and they are providing the worst customer service. I feel that the site is cheating on people about the delivery. Please help me in getting the product as soon as possible.
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I need back up on this
Dear Customer,

We are sorry for the inconvenience caused to you. We request you to share the order details so that we can get this checked on urgent basis and revert you. For other assistance, feel free to reach to us at [protected]@shopclues.com or[protected].


Regards,
ShopClues Support
my order no 73510694 is quality cheaked but delay in dispatched plz cheak my order & give its solution as possible as
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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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