[Resolved]  ShopClues — delivery o[censored]nbranded and substandard size legging and refusal to refund

Address:

Ajmer, Rajasthan

i placed TWO ORDERS NO 2315075 FOR VIVAA W WOOLENLEGGING OF FREE SIZE THAT IS FIT FOR WAIST SIZE 40`` AND HIP SIZE 40`` AND LENGTH IS NOT MENTIONED ON SITE. THE FREE SIZE APPARELS ARE EASILYWORN BY FATTY WOMAN.LEGGINGS THAT WE BUY FROM LOCAL MARKET OF FREE SIZE I WEAR.SO I THOUGHT IT WOULD FIT ME TOO.I PLACED ORDER NO 2315075 FOR IT ON WWW.SHOPCLUES .COM. I GOT DELIVERY ON 1/2/13.AND PAID RS 264FOR IT.WHEN I OPENED I FOUND LEGGING WITHOUT TAG OF VIVAA AND SIZE IS SMALL ENOUGH THAT A GIRL OF ZERO FIGURE CAN WEAR IT .THE ANKLE PART OR FACE OF LEGS ARE SO NARROW THAT CANT WEAR AND SHORT IN LENGTH THAT NOT REACHES HIPS. IT IS A TOTAL WASTE. OF MONEY AND CHEATING BY MERCHANT AND SHOPCLUES.COM WHEN I SENT RETURN REQUEST THEN ASKED FOR SNAPSHOTS .I SENT 4 SNAPSHOTS THAT REVEAL NO TAG AND LENGTH AND WIDTH OF PIECE.THE SHOPCLUES REFUSED TO REFUND OR REPLACE.IF I PLACE ORDER FOR CLIFTON BRAND AND IT DELIVER ORDINARY HOW I WILL ENSURE THE QUALITY AND SIZE.WHAT ARE THE SIZE CHART PARAMETERSOF SITE.DISPLAY AND INFORM PUBLIC .IPLACED SECOND ORDER NO 2315078 THE THING WITH IT .I PAID RS 199 FOR IT.I HAVE GOT MAIL FOR THIS ORDER THAT IT WILL BE REFUNDED.IF WE GO THROUGH THE BAND OF TRUST AND RETURN POLICY OF THE SHOPCLUES.COM IT IS CLEAR THAT IF PRODUCT DOES NOT FULFILL EXPECTIONS OF CUSTOMER AND UNCOMFORTABLE AND OF WRONG SIZE IT WILL BE RETURNED.CUSTOMER HAPPINESS IS PRIOR. HERE SIZE IS NOT FIT UNABLE TO WEAR LENGTH IS SHORT NOT REACHING HIPS BUT NOT ACCEPTING RETURN.IT IS A VIOLATION OF BAND OF TRUST AND RETURN POLICY.THE MERCHANT IS STUDIO8 FOR ORDER 2315075 AND RUDHAM FOR 2315078.PLZ TAKE ACTION AGAINST SUCH CHEATER COMPANIES AND ONLINE SITES AND EVOLVE LEGAL MECHANISM TO CHECK UNFAIR AMD MAIPRACTICES IN TRADE.POONAM BHARGAVA A GOVT EMPLOYEE IN GOVT OF RAJASTHAN