[Resolved]  ShopClues — DISH TV OFFER

Address:Chennai, Tamil Nadu

THERE WAS A OFFER ON 24th SEPTEMBER ON SHOPCLUES.COM ABOUT DISH TV WORTH Rs.1690/- @199/- AND I HAVE PLACED ORDER TO BUY THE SAME, BUT NOW THEY WANTS ME TO PAY AN AMOUNT OF Rs.1341/- AGAINST INSTALLATION & ACTIVATION EVEN IF THE INSTALLATION IS DONE BY US. SINCE THE OFFER DID NOT SPECIFY ABOUT MANDATORY CHARGES FOR INSTALLATION & ACTIVATION. WE ONLY DEMAND TO THE SUPPLIER TO ISSUE THE HARDWARE IMMEDIATELY WHICH WAS PROMISED ON THE SHOPCLUES.COM WEB SITE.
WE REQUEST YOU TO HELP ME ON THIS REGARDS.

THANKING YOU,

N NITINKUMAR
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Nitin,

The offer clearly stated all the charges involved along with the packages offered by the Brand in two different zones. Rs 199 was the price for just the Set top box, which don't work without the installation and installation hardware (the Price for Installation and installation hardware was mentioned on the product page as well). Kindly pay the installation charges to get the product installed.

Thankyou,
ShopClues Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information