[Resolved] ShopClues — Got fake product Accessories (fraud) | |||
I purchased SHARP LC-32LE341M LED TV from shopclues on Jan 30th 2013 and received LED TV with fake accessories. And because of this fake accessories I couldn't even install the stand on the TV to put it on a table to watch it. Order number : 2365844 I reported this issue with Shopclues, Sharp and Naveen Electrotech PVT.LTD (Was the marchent of this LED TV with TIN: [protected]). Shopclues didn't resolved this issue yet and keep on saying merchant has sent the real accessories to me. Shopclues's customer service is really bad and they never call you back or update about the status of the issue. Whenever I called them, they told they didn't hear back from the merchant yet. They are not even ready to remove the merchant from their website or ready to stop selling fake goods. I paid Rs. 24080.00 for this TV and so far I could never use this TV and it is still sitting in the box. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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I have placed an order for Khaitan air cooler order no 2897450 dated 30 Mar 2013. After chasing them for last 15 days and I have sent almost 10 emails and made 20 calls to your customer care stating that I am unable to track my order with the given tracking no.They never bothered to listen to me. All of sudden they changed the status to delivered and inspite of informing that I have not received my order in my last complaint they have now changed the status to complete. They gave fake tracking no of DTDC. When I called the courier they denied having any such tracking no.This is very ridiculous that they never bothered to check and confirm the delivery with the customer and always given a negative response. I am very irritated that now I will file complaint against them in the consumer court and FIR in police station. They are simply cheaters and looted my money. SHOPCLUES are CHEATERS.
NEVER BUY ANYTHING FROM SHOPCLUES a big NO.
Ram Naresh
[protected]