[Resolved]  ShopClues — LATE DELIVERY and Damaged product

Address:Bangalore, Karnataka

placed an order on 21/05/2013 for https://secure.shopclues.com/prestige-wet-grinder-pwg-01.html
They have sent me the shipment after a pain full struggle of 15 days on requesting with numerous ways(FB,EMAIL,TWITTER..) .

Finally i ended up receiving damaged product on 07/06/2013 .I have raised a complaint and holding the damaged product , still the struggle continues i really want this resolved
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Aug 14, 2020
Complaint marked as Resolved 
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Recently I purchased "9 in 1 Keychain with Micro-Pliers & LED Flashlight" ( order number 3662197) from shopclues and I got the product in 3 days. But the product I received was defective one. I got the product on 23rd May and I raised the complaint with them ( ticket number 271984) on same day. They told me to send pictures of product and I sent that also. They said they will replace the product within 1 week. I didn't receive either replacement or refund of money till today. Every time they make some lame excuse and disconnect calls.

Dear Abraham,

We regret the dissatisfaction caused to you in response to the received product. Hope you have received a call from us.


Regards,
ShopClues Support
my order num is [protected], i ordered it on jan 21, still i didnt receive it, may i know when will i receive it

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