TTK Prestige Complaints & Reviews

Mixer is within warranty period complaint raised 15days ago but service person said motor has to be changed but no one came to replace for almost for 15days and they merely saying it will be replaced when motor spare available.
It's very frustrating and very low quality and worst customer service.

Job no: CHEN[protected]

Not power supplly.under warranty.

I had purchased a gas stove on 2nd november 2021 but I am feeing cheated and harassed by customer care and service executive of TTK as making so many complaints and call for my under warranty product to get it repaired. They are just making excused in phone and now they are not responding .Also they are unable to visit my place at vasundhara sector 12.Sometime they are saying no glass is available from the company to fix the issue.
My complaint number is GHAZ[protected]

I have a prestige 3 burner ges stove today I am cooking and suddenly fire on the burner thank to God there is nothing to worry about but as soon as possible visit my place and check my gas stove

Rice is not cooking

I brought a Prestige gas stove in Amazon on Oct 2022.
Model: Prestige Magic 4 burner gas stove, GTMC04L, black colour glass top.
Problem: Now, we are facing an issue with the gas burner, it is emitting high flame when turned on for use and it might cause some serve damage. Could you guys fix it through the customer service.

Address of the customer: 19-4-160, S.T.V. Nagar, Tirupati, Andhra Pradesh, 517501, India.
Mobile Number: +91 [protected]

Your after warranty service is terrible, horrified by the service given by your authorised service men in Goa, from Margao ig, my induction cook top which was out of warranty, had issues of not heating properly, and sometimes neither sensing the utensils

So we registered a complain on your ttkprestige portal, after somedays that mechanic called me, later he also told to bring to shop and all stuff, he didn't found any technical...

I purchased Prestige Royale Plus Schott Glass 3 Burner Gas Store through Amazon vide order dated 03.08.2023.
My problem is – the burners are not consuming full gas and PNG smell comes while cooking. A ring is formed at the inner circle of burner and when unburn gas collected near this ring it burnt with loud thud. This may be vulnerable and fire safety hazard.
I made service complaint no. (1) GHAZ[protected] dated 28.08.23;...

My service complaint no. (1) GHAZ[protected] dated 28.08.23; (2) GHAZ[protected] dated 01.09.23 closed as per them I have disapproved services. Although it is not so. A fresh complaint(3) vide no GHAZ[protected] dated 04.09.23 again lodged. Let’s see their response.
My problem is – the burners are not consuming full gas and PNG smell comes while cooking. A ring is formed at the inner circle of burner and when unburn gas collected...

For warranty purpose

Team

Have bought gas stove of prestige last year and since then it's giving issue 2 times the knob gave issue in 30 days of purchase I stay in Mumbai and hardly used it, the service engineer came and told all is ok
Last week I saw smoke coming out from bottom and I saw rubber caught fire the service person came and told it happens sometimes and northing to worry

2 days after it again caught fire and smoke...

Hello,
we purchased Prestige Svachh GTSV-04 Glass top LP Gas Table gas stove at the Authorized dealer and the glass was broken and it is under 5 years warranty. Please refund or replace with new product.

Purchased at :
Radhe Sales, H.No: 1-103/301/11, Mallikarjuna Nilayam,
Nallagandla, Serilingampally, Rangareddy dist, Telangana - 500019.

Purchased date: 18/11/2021

Thanks
Venu
[protected]

Respected sir,
Your service center technician located in solapur Maharashtra demand extra charge on spare part which is not fitted by him he demand service charge .
I am very irritating on that buying of prestige product I am never suggest to buy prestige product to any one of my close

Hi,

Again there is a problem in panel board, some time automatically temperature getting change, there is a sound during cooking time. Now totally not working . I don’t know Prestige is selling second hand cook top in new packing.

After purchase with in 6 month period 1st incident was cook top panel damage, Repair done on paid basis. Now cook top not working no display no response in induction. I need concrete solution on this issue.

Note :Product under warranty

Address : 10E. Anthoniyar Kovil 2nd street,
Subramaniyapuram- Trichy-620020
Tamilnadu
Contact : Abu Thahir
Mobile No : [protected]

Regards,

Abu

We bought a non stick tava from Chitlapakkam showroom which turned unshaped after a month. When we approached showroom sales people they asked us to register a complaint with service centre in Tambaram (Majestic) They took the complaint and said will take 15 days to get a response from head office. We waited for the same and they called to inform me that they do not have a replacement product and asked us to pick from the existing other tava. This is totally a unpleasant experience from a company like TTK.

I had bought prestige induction cooktop PIC 16.0+ and it start giving problem just after three months it has been repaired 4 times till now and its 5th time when it stopped working, I want to ask Prestige team that what is the use of purchasing such high cost induction that too of very prestigious company. I wasted 4k for purchasing this instead of that I could have been purchased 2 induction cooker of some other company and those must have been performed better than this. Now I am fedup of this cooktop and do not want anymore repairing, replace my induction as soon as possible to avoid further escalation

I had bought prestige induction cooktop PIC16.0 + and it start giving problem just after 3 months I contacted customer care and they repaired three times under warranty of 12 months after that again it got fail in 2 montgs and that time they charged me about Rs. 350 for repair again after 4 months it got fail and this time they are demanding about Rs. 1400 for repair It has been repaired 4 times till now and its 5th time when it stopped working, I want to ask Prestige team that what is the use of purchasing such high cost induction that too of very prestigious company. I wasted 4k for purchasing and Rs. 350 for repair and again demanding Rs. 1400 for repair. this instead of that I could have been purchased 2 induction cooker of some other company and those must have been performed better than this. Now I am fedup of this cooktop and do not want anymore repairing and waisting of my money, replace my induction as soon as possible to avoid further escalation

Brought new Prestige Swach Neo 4 burner on 31 May 2023, not even 25 days glass top blasted while preparing breakfast to kids, complaint raised on 25 June 2023 -Jor job no. VIJA[protected] Delight, Its been 8 days no communication on the status, made hundreds of call to customer care and service centre in Tirupati and even tried to call Head office but no response to call much worst than call centre, always service center guys give only one line response waiting for parts from prestige no more information, we are struggling with two kids without stove, i never felt such a big company behave like this, now I am really scared to use, as we lost trust on brand, we need complete replacement or money back .. Thanks

I had bought 40257 model 4 burner gas stove on June 22, 2022 in Chennai. It is well within warranty. Two of my burners are not working. I have raised complaints with prestige call center many times. I was given phone number of a service center in Chennai. I have called that number many times but noone picks it. It is highly frustrating since the issue has still not been resolved. I never expected Prestige will have such a poor customer service.

Sir i booked a rice cooker in nov 2022 after 2 month it's not working.i raise a complain but your technicians come in 20 days later..now again rice cooker not working i complaint raise 3 june till now no call and no one visit, ..i go your nearest service partner JMD MOBILE LAKHISARAI BRANCH MANAGER SASHI and technician Rahul Kumar said company not providing parts so he will not do anything .. please take action otherwise i will go consumer court or will take help from social media...