TTK Prestige Customer Care

The sim mode of the gas stove is not working for both the burners. For instance, when I try to put the stove on sim/low flame mode while cooking, the flame gets off/vanishes. Also, I am unable to light the gas stove using a lighter. This has been happening from Day 1 of when I bought the stove.

Stove type: Prestige Marvel Plus Gas Table

Bought a TTK Prestige Product from Amazon.in with a 2-year warranty.
Now that the item has a defect, both Amazon &TTK want me to travel to their service centre to address the issue.
The service centre is in Navi Mumbai and will entail a 3-hour return commute and cost Rs[protected] fare that is higher than the item cost.

Both parties do not see any other option.

Prestige glass top gas stoves are like ticking time-bombs... we owned a prestige 3-burners glass top gas stove. Today me and my wife
were cooking lunch when out of nowhere the Prestige gas stove top glass blasted.
I immediately raised an emergency complaint but no one turned as of now.

They claim that glass top is shatter proof but its not.

Last two month mixer have coupler damaged problem, i submit product to service center on data 26.8.21, but there is no coupler available . if spare part not available why you are selling this type of product. can you tell me how many day i have to wait for repaire. i purchese many product of prestige but this product very very irritaed to me. next time i thinking can purchese pristige product or not.i personaly visit 5 to 6 time to service center but my problem is not solve yet. pl solve . thanks

I had purchased induction cook top P. 16 on 31 August 2021. And it's not working from day one. Problem not resolved from prestige and your side.

I returned one set idli cooker to RSC Cheenai for replacement vide complaint ref no.CHEN62042797 dt.26/07/2021. Even after 10 days I received no updates from them and therefore I frantically tried calling their phone no.[protected], provided in the job sheet. There was absolutely no response on this line for over 3/4 days. We have been exchanging e mails thereafter. Iam amused by one of their email which has offered me replacement of some of their other products instead of the idli cooker as they claim the idli cooker is out of stock. I have therefore requested for refund of cash immediately in the absence of replacement if idli cooker. This is pending with the company for over ONE MONTH NOW. KRISHNAN.

Horrible service..even after multiple reminders and follow ups and commitment given by Sameer from Mumbai branch that if the issue is not resolved we will provide refund/replacement...and these thief's vanished and never showed their face to resolve the issue..
Issue pending since 13th March

My name is ajeesh chandran i have bought a prestige chappathi maker from jaya steel house kottarakkara around nov 2020 after few months o[censored]se i received a massive shock from that while i was ising it . I have submitted it to the shop where i bought it from. Its been 3 months and i am ignored despite of often complaint and visit to the shop. I have enough videos and photos to substantiate my complaint. This is my last attempt to seek justice from you as am moving to consumer court after waiting for 2 days. The item is still under warranty and am neglected as a consumer despite i have faced a life threatening situation. The physical damage has happened after i submitted it for repair. Looking forward to hearing from you.

Sir
Maine 15/07/2020 ko Raju steel katihar se ek kattle liya tha aur jab se liya hai tab se hi ussmein problem aa raha hai.kai baar aapke disriubutre se bola hai har baar repair kar ke milta hai aur 2-3din mein phir se kharab ho jaata hai.

I purchased Prestige elegant 750W mixer grinder on 24/10/2016, The product holds 5 years warranty on the motor. Now the mixer got some repair with motor and I visited the service center 2 weeks ago but no proper response and they straight away denied to provide the service and the person at service center was lack of knowledge and interest to provide the service.
I got disappointed due to the irresponsible response.

Now the product holds approximately 85 days of warranty period Hence you people cannot deny providing the services. I do have a tax invoice bill copy and warranty card with me. Please check and do the needful.

Service center details:
Prestige service center
Opposite: Andhra bank
West Maredpally
Sec-bad.