TTK Prestige Complaints & Reviews

I am writing to raise a complaint regarding the extremely poor after-sales service provided by TTK Prestige.

I purchased an induction stove just one week ago, and it has already developed an issue. I promptly contacted customer service and registered a complaint. Since then, I have been repeatedly assured that a technician would be sent to inspect the product.

However, it has now been more than 3 days, and no...

The induction cooktop Start/Stop button was not working. So a complaint was lodged to customer care. On the next day i. e on 20/06/2025 the representative Sh Arvind Kumar Mandal of TTK Prestige came and resolved the issue. The Service Charges and spare charges were claimed and Paid. However the same problem again encountered on July 09/07/2025. So again Customer care was contacted on 10/07/2025. The customer care lodged the complaint vide...

I have bought Prestige food processor almost 10 months ago from Vijay Sales Ahmedabad. From the same time I have raised 20 times complaint to Prestige Customer centre team But they are internally blaming different teams but not resolving my issue. Major 4 issues (1) Major all attachments are breaking frequently while we use food processor. (2) Juicer is only extracting 3 to 4 spoon of juice, so fill up one glass of juice we need to dismantle...

I had purchased prestige induction cooktop PDIC 3.0 in August 2023.
ticket no.: BANGEC[protected]

The issue:
I had purchased it online, and when the product was delivered, I was having an error in one of the cooktop. Since I was extremely busy with some personal issues, so I had managed with a single cooktop. Please note that the address was prestige oakwook and not the current address.

After a...

I recently contacted a prestige service center number I picked from google to request service for my gas stove. Two individuals arrived, claiming to be from Prestige, and charged me ₹3000 for replacing parts. They left hurriedly without even returning the old parts. Despite being told i would get the service bill by 7pm via WhatsApp, none was received.

Upon calling the number of the technicians who came yesterday, i realized...

I had purchased a gas stove on 2nd november 2021 but I am feeing cheated and harassed by customer care and service executive of TTK as making so many complaints and call for my under warranty product to get it repaired. They are just making excused in phone and now they are not responding .Also they are unable to visit my place at vasundhara sector 12.Sometime they are saying no glass is available from the company to fix the issue.
My...

It has the worst service amongst all brands..
My gas broke down, I took number of customer care from Google and called on that, a Technician was allotted to me and he calld and came and did all my work and changed parts, charged a total bill of Rs. 7, 625.. after 2 days my gas brokedown again, I called that person he did not respond.. then I called customer care prestige, now they are saying that was a scam and he was a fake Technician.....

Sir
I am anoop k r, i ordered a 5 l stainless steel induction base pressure cooker on 26th november 2022
order number[protected]

attatched documents

kindly deliver the package to below adress

cordial arcade flat 3b
pongummoodu
trivandrum
kerala 695017...

The sim mode of the gas stove is not working for both the burners. For instance, when I try to put the stove on sim/low flame mode while cooking, the flame gets off/vanishes. Also, I am unable to light the gas stove using a lighter. This has been happening from Day 1 of when I bought the stove.

Stove type: Prestige Marvel Plus Gas Table...

Hi Prestige Team,

We have bought the new stove on 04-OCT-2020 from Tanjore prestige showroom, the stove started giving problem from next day and we tried to manage for some time. But then the burner flame becomes very low then we filled the complaint. The service person came and clean the burner and it was working fine only for a few days then again it started giving a problem. Now it's producing more smoke and the vessels...

My complaint no. Delh 49341and delh17035 and onlineman com. No. Is delh182699. I complaint about this cooktop three times. I also visit in coustomer repair center three times, but no responce.
Your service is so poor. I want to change this cooktop. Otherwise i recommand in csd canteen for not to sell the products of this company.
There is fault in this cooktop from last one month again and again. I want a parmanent solution...

This is regarding prestige cookware - omega deluxe granite. I had used the product with care for about 1.5 years and the non stick part started getting damaged. The warranty was 2 years. As instructed from shop, i had taken the faulty product to the lalbagh service centre for replacement. At lalbagh service center, i was told to pay rs 272 (25% of mrp) for the replacement although the product was under warranty. The product was used as per...

I bought new premia gas stove four burner on dilwali from AS enterprises sco 22 second gate gillco valley sector 127 kharar mohali punjab 140301 . I am really not happy with prestige stove as from day one d last fourth burner is not working properly . I complained about it again and again ur repersentative came 5 times and could not fix it properly and now the two burners are giving problem i am really upset and soon going to file a case...

Dear Team, Had purchase Prestige Royale Gas stove on 30 Mar 14 from Big Bazaar( Sahara Mall). On 31 Aug 14 while cooking stove gas broken into pieces from one burner and ended with whole glass turn into pieces. On 1 Sep 14 made visit to big Bazaar Sahara mall but they adviced now its co responsibility to repair or replace so you need to contact Prestige only. On 2 Sep 14 after trying so many CTC mentioned in user manual got correct...

I am extremely disappointed with the service experience I’ve had with Prestige Service in Kodaikanal Dindigul district with my gas stove. I have raised a service request more than 25 times, yet the issue still remains unresolved.

The technician who contacted me spoke in a very arrogant and disrespectful manner. He once called just to request the OTP for closing the request and claimed he would visit the following Sunday. However, he never showed up, and no service has been provided to date. Later even when I didn't provide him with my house address, he claimed to have visited it and asserted that it was locked.

Frankly, I did not expect such poor service and unprofessional behavior from a reputed brand like Prestige. It is highly frustrating to receive this level of treatment from an organization known for its quality and customer care.

I request that this matter be addressed immediately and that a proper resolution be provided at the earliest by a responsible technician.

Thank you,
Sangeetha Narayanan

I have a product of Prestige Induction Cook-top PIC 20.0 which is not working as there was spark from the product. This incident happened today, i.e., on 20th July 2024 and therefore i am not able to use it. The desirable solution i expect is that i need the servicing of the product within 2-3 days.

Subject: Complaint: Prestige Endura Mixer Not Meeting Expectations, it’s like toy Mixers.

Dear Consumer forum,

I am writing to file a formal complaint regarding my recent purchase of the Prestige Endura Mixer. Despite being marketed as a high-quality kitchen appliance, the product has failed to meet even 40% of its advertised functionality.

Upon first use, the blade broke, rendering the mixer practically useless. Additionally, it has proven incapable of blending dosa batter or performing basic mixing tasks. The noise it emits is akin to that of a toy, indicating substandard quality and performance.

Despite numerous attempts to contact Prestige for resolution, I have been unable to reach them. The lack of response from the company has left me frustrated and without a solution to this issue.

I am seeking your assistance in addressing this matter and obtaining a resolution. I urge you to investigate this complaint and take appropriate action to ensure that consumers are protected from such deceptive practices.

Thank you for your attention to this matter.

Sincerely,
Sumalatha thota
+44 [protected]/0091 [protected]

Job ID VIJAEC[protected]

Dear Sir,

I am writing to formally lodge a complaint about the extremely poor service and unprofessional behavior I experienced at the Prestige Gajuwaka Service Center. As a loyal customer and an army veteran, I expected a much higher standard of service from a reputed brand like Prestige.

I purchased a Prestige mixer from the INCS Visakhapatnam canteen approximately one month ago. Unfortunately, the mixer ceased functioning after just three hours o[censored]se. I promptly took it to the nearest authorized service station in Gajuwaka, providing them with the canteen bills for verification. The staff at the service center instructed me to return in the evening for the repaired mixer. I requested a job card but was told that they would call me instead.

Despite making four calls that evening, none were answered. After three days of continuous calling with no response, I decided to visit the service center in person. To my dismay, the staff exhibited a complete lack of professionalism and concern. They showed no urgency in addressing my issue and displayed a disrespectful attitude towards customers. Additionally, their personal hygiene was noticeably poor, which further detracted from the overall service experience.

The service I received from this center was the worst I have ever encountered. Their indifference and rudeness have left me with no choice but to reconsider my loyalty to the Prestige brand. I have shared my negative experience with the canteen manager and posted about it on social media platforms, including Facebook and Instagram, to inform others of the substandard service.

I urge you to take immediate action to address the issues at the Prestige Gajuwaka Service Center. The staff's behavior not only reflects poorly on your brand but also undermines the trust and confidence that customers have in Prestige products.

I expect a prompt resolution to this matter, including a formal apology and assurance that corrective measures will be taken to improve the service at this center. Please keep me informed of the steps being taken to address my complaint.

Thank you for your attention to this serious matter.

Sincerely,
Gopal Netani
[protected]

Product and Purchase details:
Model: GT03L (gas stove)
Date of Purchase: 11.March.2024
Complaint Attended: 01.April.2024
Prestige Complaint ID: CHENEC[protected] Delight code is 262, Non-Delight code is 212

I purchased a Prestige gas stove on March 2024 at an authorised prestige showroom at Mogappair in Chennai. I noticed smoke emitting through the handle and side of the stove. Then, I raised a complaint through prestige customer care promptly and a technician attended the issue on April 2024 and addressed the issue as "gas leak through the defective valve and has to be replaced immediately". Still today no issue has been resolved. Now the other burners are starting to trouble and we are facing very critical (gas leak) issue. So I seek immediate replacement.

Hello, I have purchased this product on 03 June 2023 through Flipkart and it was delivered to me on 9th June 2023. This Induction cooktop is in warranty and Since I have purchased it, it had stopped working 3 times. First 2 times, Prestige sent their technician to repair. But again the product stopped working 3rd time in January 2024. I have registered a complaint with Prestige on January 31st and asked them to repair / replace the product. They sent one technician after my complaint and that technician said that some parts needs to be replaced and he doesn't have it. Till now, there is no response from Prestige on when the product will be repaired / replaced. Kindly help in getting the product replaced as if the consumer durable stops working 83 times within 6-7 months of purchase, there is something wrong with the product itself. And over and above that, Prestige TTK isn't able to get it repaired even after more than 20 days of raising a complain with them. I have attached a copy of invoice and a snapshot of my email conversation with Prestige. Thank you! Regards, Saurabh Mishra [protected] [protected]