ShopClues — Purchased a TV worth 24,000 and yet no refund even after non-delivery of Product

Address:

South 24 Parganas, West Bengal

88On May 12, I purchased a TV worth 24,000 and it was shipped on may 17. All hell broke loose when the courier company some how lost the TV. Even after repeated mails and phonecalls, and after false assurances of refund being processed, I am yet to receive the refund. They are just plainly robbing us in the name of shopping. Please look into it urgently. I will also be following this case up with Delhi Police if I dont get the refund with 2-3 days. The order ID is 3441539.


Regards,
Joy Saha
[protected]