[Resolved]  ShopClues — Shopclues.com Cheat Customers and Not refunding my Money

Dear Sir/Madam,

I have been cheated by Shopclues.com website. I purchase "EPS-1899 Bathroom Weighing Scales" product on dt 17th April, 2013 at 2:18 PM. Same day Shopclues.com site shipment my product with Bluedart.com courier. The tracking number for this shipment is [protected]. I payment through Online Bank transfer, Product amount is Rs. 438/-. But till date I not received my Product.

After 8 days I contact shopcules customer service regarding my order no 3108197. I contact shopclues customer support, but they says "Your request has been logged with ticket number 229533, please use the same email for further communication. We try our best to get back to you within 2 working days." AND "I have escalated your case internally and with the courier. I am following up on your case, and if needed, we will contact you on email or phone. We appreciate your patience on this issue."

I checkout Blue Dart courier website with my tracking number, but this number is FAKE. ShopClues not shiped any product, just fake information provide me. They are cheat me.

They are cheating clients by selling such fake products. I have requested them for refund my money back. But they are not replying properly nor refunding my money back. I already 10 times contact via email.

My order no : 3108197
Total Amount Rs. 438/-

Kindly help me so that I can get my money back.

Thanking you,
Goutam Sarkar