[Resolved]  ShopClues — Wrong quantity

Hi I am Booking Ustin Polo Club Round Watch Combo 2 White Watches-2 unit Qty (2X2 = 4Watchs), But We are Receive 1Unit(1X2) Received ..this the main problem .ShopClues. day to day mail traction but no use ..in this date not received any calcification ... Pl do need full and fever me ..and refund my amount immediately... i am send mail traction below Nikita, Oct 18 01:46 pm (IST): Dear Customer, Thank you for contacting Shopclues.com. We would like to inform you that the refund for your order 7238059 is in process for an amount of Rs.205. You will shortly receive an automatic update with details of when the payment will reflect in your account. Here are some useful links to get updates/answers to your questions: - http://www.shopclues.com/trackorder to get a quick update on your order - http://www.shopclues.com/help.html to get answers to frequently asked questions Thank you for your patience. Nikita ShopClues Support s::s Venkatpadala(SAP SD), Oct 18 10:58 am (IST): Pl. intimate, How you are sending the amount of Rs. 205/-. for my clarification. (In which mode you are sending). pl send in priority basis Venkat Padala SAP-SD Support Nuziveedu Seeds Limited Ph.No. :[protected] / 8 Ext 206 Hand Phone : [protected] & [protected] Mail ID : venkaiah.[protected]@nuziveeduseeds.com -------- From: "ShopClues.com" <[protected]@shopcluescom.zendesk.com> To: "Shopclues Customer" <[protected]@gmail.com> Sent: Friday, October 18, 2013 10:15:06 AM Subject: [ShopClues.com] Re: Wrong quantity-7238059 Nikita, Oct 18 10:15 am (IST): Dear Customer Greetings from Shopclues.com We would like to inform that refund of Rs.205 will be processed in the same account through which it was paid not via neft process. Kindly confirm for the same then we will be able to proceed further. Thanks, Nikita ShopClues Support s::s Venkatpadala(SAP SD), Oct 17 04:02 pm (IST): Dear Sir Pl Send Amount Blow A/c No Name : PADALA VENKAIAH A/c No :[protected] Branch :Kompally IFSC Code :UTIB0000702 MICR Code:[protected]http://micr.bankifsccode.com/[protected] Note :Send Amount or send Reaming Qty Venkat Padala SAP-SD Support Nuziveedu Seeds Limited Ph.No. :[protected] / 8 Ext 206 Hand Phone : [protected] & [protected] Mail ID : venkaiah.[protected]@nuziveeduseeds.com -------- From: "ShopClues.com" <[protected]@shopcluescom.zendesk.com> To: "Shopclues Customer" <[protected]@gmail.com> Sent: Friday, October 11, 2013 6:20:54 PM Subject: [ShopClues.com] Re: Wrong quantity-7238059 ShopClues Support, Oct 11 06:20 pm (IST): Dear Customer Greetings from Shopclues.com We sincerely apologize for the inconvenience caused to you. We would like to offer you the partial refund of Rs 205/- for the order in your account. We request you to kindly provide us your confirmation on the same, so that we can proceed further. We appreciate your patience and understanding in this matter. If you have any further concern or queries, please feel free to contact our customer support team, and we'll be happy to assist you further. Seeking your co-operation. Thanks & Regards, Aarti Behl, Shopclues.com Customer Service s::s ShopClues Support, Oct 10 10:17 am (IST): Dear Customer, Thank you for contacting ShopClues.com. Your request has been forwarded to the merchant and we will try our best to get you a resolution within the next 3-4 days. Please be assured that ShopClues.com always protects your interest and we will be expediting your request. However, some times our response may get delayed due to the nature of the issue or availability of the merchant. Here is a useful link to get further answers to your questions: http://www.shopclues.com/return-or-replacement.html Thank you for your patience. Shikha Team ShopClues Venkatpadala(SAP SD), Oct 10 09:40 am (IST): According to your mail, we have received the parcel in good condition. Pl. do my fever & do needful Pl Check attached Photos Venkat Padala SAP-SD Support Nuziveedu Seeds Limited Ph.No. :[protected] / 8 Ext 206 Hand Phone : [protected] & [protected] Mail ID : venkaiah.[protected]@nuziveeduseeds.com -------- From: "ShopClues.com" <[protected]@shopcluescom.zendesk.com> To: "Shopclues Customer" <[protected]@gmail.com> Sent: Thursday, October 10, 2013 9:26:51 AM Subject: [ShopClues.com] Re: Wrong quantity-7238059 Attachment(s) DSCN0686.JPG DSCN0683.JPG DSCN0684.JPG DSCN0685.JPG DSCN0686.JPG DSCN0683.JPG DSCN0684.JPG DSCN0685.JPG Upasana, Oct 10 09:26 am (IST): Hello, Greetings From Shopclues.com! Based on your concern we would like to inform you that we have checked and packed the complete product and dispatched the same to you. Kindly confirm, the packet delivered to you in sealed packed condition or not so that needful could be done. Seeking your cooperation. Thanks, Upasana Shopclues.com Customer Service s::s Shopclues Customer, Oct 10 09:19 am (IST): Hi I am Booking Ustin Polo Club Round Watch Combo 2 White Watches-2 unit Qty (2X2 = 4Watchs), But We are Receive 1Unit(1X2) Received Pl send Reaming Qty.. _._ Cheers, ShopClues Support Team.