[Resolved] Shoppers Stop — Footwear Replace or Repair | |||
Hello, I bought foot wear from "Shoppers Stop, Gopalan Signature Mall, Bangalore" on 23rd Feb 2013. It was a sale item from company INC-5 and at the time of buying I was told that it has 3 months warranty. After using it 45 days the sole came out. Unfortunately I lost my receipt/bill within this period, but I was lucky that I did the transaction on credit card so I have transaction ID for the same. When I went to the "Shoppers Stop, Gopalan Signature Mall, Bangalore" I got response that we can't do anything for this as it was sale item. After discussing they agreed on searching bill for the same and sending it to company for repair. After 2 days I got a call that we do not have bill for it (which is impossible as it is computerized) and it can't be repaired and even if we repair cost will be charged to customers. I am not happy and satisfied with service from a well known chain like Shoppers Stop. Date of Purchase 23rd Feb 2013 Shoppers Stop Transaction ID - 344152 Please help. Thanks, Anand ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 6648 6648
Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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Shoppers Stop — plastic bags
I am writing with regards to new rule on charging Rs 5 or 7 for carry bags.1. If retailers are so concerned about the environment you should start 'giving' or 'selling' Non plastic bags made of paper or cloth without branding. All your life you have ONLY given plastic bags. Now suddenly you have a new found love for the environment?
2. If you cannot absorb the cost of the higher micron plastic bag, it does not really justify to pass it on to the customers in the shallow guise of environmental protection. You should have in any case advertised about the pay for bag scheme before you started. (I have recently billed items and discarded the cart and walked off).
3. You are obviously trying to make money out of this and hoping that customers are fools and we will not see the truth.
4. Also remember that if we buy your bags with your logo, WE are advertising for you so what this means is...you want customers to pay to advertise for you...that is really disgusting. Why cant you SELL bags without logo?
In any case I have sworn I will not walk into Shoppers Stop or other retailers like Westside and Lifestyle who are also cheating customers on this. Thanks.