ShoppersStop — Infinite delay in order

Address:

Bangalore, Karnataka

Hi,

I am Biswanath.I made two online orders in www.shoppersstop.com and they told this will be shipped in 2-3 days.On 4th day I called them up and they are saying that this product is out of stock so this will take 3 days minimum.Off course a product is subjected to availability but in that case why don't they mention in their catelog that product is out of stock.I cannot wait for indefinite time to get a shirt.
When I called the customer care and told my concern they gave me a silly solution saying that it can be cancelled anytime.They should know that product is ordered to procure not to play order n cancel game.

After that I made a cancellation yesterday and still they havenot cancelled the order and saying it will take 2 more days.So same story continues.
Please take action on this
My order ids are

2934001(cancellation requested)
2933849 (Order placed on 7th Aug 2011 and still not dispatched)