[Resolved] Shopping. Rediff.com — refund not provided | |||
i placed online order (order number 6360456) to gift someone of product children eduction laptop worth Rs. 485 including shipping charge from rediff shopping on 14th march 2011 and this product delivery was on 21st march 2011. payment done through HDFC net-banking on same date. product was not deliver by them on time, after called in costumer care they told me to put a mail to their customer support department, i was put a mail on 23rd march 2011 in support for non deliver product they cancelled my order due to non delivery and refund will be provide within next 4-5 days after 4-5 days i put another mail on 31st march for remind about refund not reflect in bank account, they reply me to wait for next 1-2 days. on 4th april i called to customer care but they are enable to refund and not giving proper answer after so many calls with senior executive Mr. chetan & ms. Shruti (customer care) they reply me to wait to evening. i call them on 5th April but the same answer was given. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I HAVE BOOKED A MY 32 GB MICRO SD CARD OF RS. 1428/- DATED 30/10/2013. I HAVE GOT MASSAGE FORM THE BANK DEDUCTION. IT IS LIKE THIS.
*BOI*STAR SANDESH* RS. 1428 HAS BEEN DEBITED TO YOUR ACCOUNT***************0075 FROM POS-REDIFF.COM ON 30.10.2013 TIME : 03:16:53 PM
TILL DATE I HAVEN'T RECEIVED ANY CONFIRMATION FROM YOUR SIDE. YOU ARE REQUESTED TO TAKE APPROPRIATE ACTION FOR IT.
I WAITING FOR YOUR FEVER ABLE REPLY.
THANK YOU,
AMIT PARMAR (EXECUTIVE HR) +[protected]
*BOI*STAR SANDESH* RS. 1428 HAS BEEN DEBITED TO YOUR ACCOUNT***************0075 FROM POS-REDIFF.COM ON 30.10.2013 TIME : 03:16:53 PM
TILL DATE I HAVEN'T RECEIVED ANY CONFIRMATION FROM YOUR SIDE. YOU ARE REQUESTED TO TAKE APPROPRIATE ACTION FOR IT.
I WAITING FOR YOUR FEVER ABLE REPLY.
THANK YOU,
AMIT PARMAR (EXECUTIVE HR) +[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
22%
Complaints
2615
Pending
0
Resolved
576
+91 22 6182 0000
+91 22 2444 9144
+91 22 6182 0200
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
View all Rediff.com India contact information
i placed online order to gift of children eduction laptop worth Rs. 485 including shipping charge from rediff shopping on 14th march 2011 and this product delivery was on 21st march 2011. payment done through HDFC net-banking on same date. product was deliver by them on time after called in costumer care they told me to put a mail to their customer support department, i was put a mail on 23rd march 2011 in support of non deliver product they cancelled my order due to non delivery and refund will be provide within next 4-5 days after 4-5 days i put another mail on 31st march for remind about refund not reflect in bank account, they reply me to wait for next 1-2 days. on 4th april i called to customer care but they are enable to refund and not giving proper answer after so many calls with senior Mr. chetan & ms. Shruti (customer care) they reply me to wait to evening. i call them on 5th april the same answer was given.
i have all mail communication with rediff customer support.
bank details for all transaction.
help me out to get refund
My e-mail Address is [protected]@rediffmail.com