[Resolved]  Shopping. Rediff.com — not received all promised

REDIFF — Not delivered the good as promised

Sir,

This is to inform you that I have ordered a formal watch from rediff online shopping. They send the watch after procuring it from Mayank Gulati and I felt completely cheated after getting the watch. The item was cash on delivery which they had sent via TNT courier. The consignment number is[protected]. My order number for rediff online shopping is 4651709. After specifying them very clearly that I want a formal watch they send me a chrono watch and the design and style is completely different. The watch looks very cheap and looks more like a kids watch. Moreover the watch is broken in several parts. The 11th, 12th and 1st mark is completely broken so the fifth interval could not be identified clearly. Thus you have to guess if it is exactly half between 10 o' clock and 2 o' clock then it is 12 and similarly for 11 o' clock and 1 o' clock. Moreover the strap has more scratches on it than a road side watch. The metal strip is broken in many places. It was promised that the original cost of the watch is Rs. 2, 499 and they are offering at a discount so the price for rediff shopping is Rs. 299, which including all other charges tantamount to Rs.354. The quality is so cheap that is doesn't look like Rs.100 watch and wearing such a watch I feel very dejected. I demand to return my money from rediff and would request you to take actions against rediff for cheating people like this. As a proof I am sending you the original pictures of the watch which was promised to me. I am also sending you the pictures of the watch that they have send me. I have taken a couple of the pictures they have send me and I am marking the parts specifically where there is fault. I would request you to help me so that Mayank Gulati and Rediff don't cheat customers like this. I have called Mayank Gulati but they refused to pay any heed to my request and they told me to do whatever I can they don't bother anyone.

Details about the Vendor and the product are as follows:-

1. Product Title: Formal Watch !!!
2. Vendor name: MAYANK GULATI
3. Contact Person: Shah, Shah
4. Phone Number: [protected], [protected]
5. Address: Mayank Electronics, 4-4-312, Giriraj Lane, Kothi Hyderabad -500095, HYDERABAD - 500095, ANDHRA PRADESH, India
6. Email Id: [protected]@rediffmail.com, [protected]@yahoo.com
Moreover in rediff shopping they have updated the status that the good has been returned to rediff. I feel that Rediff and Mayak Gulati is cheating consumers in every possible ways now.

Regards,

Subhajit
[protected]

Dear Sir,
As order No.4871709 on date:12.09.2008
Regards,
Jagdish Solanki
Ahmedabad
Mo.[protected]