[Resolved]  Shopping. Rediff.com — false payment

Address:	Chennai, Tamil Nadu
Website:	shopping.rediff.com

Order no: 8109185
My shopping experience with rediff has never been easier. I ve used this website thrice and had issues on every order. yet I fell again bcoz I got attracted to their latest fraudulent coupon 100 off 200. When I placed the order the rs.100 got deducted from my cart value and the coupon worked fine. But on the payment via debit card the total amount got debited from my account exclusive of the deducted 100. :( When I contacted the customer support after waiting in a long queue the reply they gave is to send Dem a mail regarding the issue. I sent a mail as per de advise only to receive no reply from their end. I even sent a mail to cancel the order for which I didn receive any reply.( received an automated reply which is of no use) To my surprise even after sending the cancellation mail I received the dispatch detail of the product.
It is not the money I crave for I feel cheated every tym I carry a transaction with them it hurts badly.