Shopping. Rediff.com — No refund, No product

benjoseph

from Betul, Madhya Pradesh

Address:

Kerala

I placed an order for a mobile handset with order no 6428652. They charged my a/c and the product was not delivered on time. When enquired they asked me to submit a copy of the debit card, a/c statement etc. When I refused to submit them they said they will cancel my order an return the amount within 3 days. Now its benn about 15 days and the amount has not yet been recieved. My mails to the customer service are not being replied to now.

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Comments

swapnilmsn

from Mumbai, Maharashtra

I am agree with him. Same case happen to me. I order one product. I received that product but not correct one. So i return that product. Rediff say they will refund the amount in 7 days. now 2 month are over still no refund. no one is replying our mails. Please help to escalate this issue to their management.