Shopping. Rediff.com — cheating and unlawful trade practices | |||
I purchased 2 formal white shirts with an impresion and in relevence with the description and pictures flashed in an advertisement.When I opened this parcel I was shocked to see to it that the shirts are no way matching with the advertisement.Immediately I complained to the rediff shopping ,they accepted the fact that the delivery was wrong.Since then I have been asking for the money back but in vain.At the same time I am asking the contact no of higher up and bosses but in vaian.One executive named POOJA VALECHHA giving same and templeted responses asking me to send shirts back within 24 hrs. If I have paid rediff shopping then why should I contact M/S Disha Enterprises. Delivery of the product is itself is cheating and unlawful trading practices because THESE ARE CHINA BRANDS AVAILABLE ON FOOTPATHS OF MUMBAI , NO SIZE OF XXL IS MATCHING ANY WAY AND BY ANY ANGLE , Now question arises there off is What is the reliability of Rediff shopping .Executive of the same is misurably failed to respond to my questions I have raised since last 1 2 months through 8 -10 mails .At last I want my money back at the earliest. Was this information helpful? | |||
 2 Comments | |||
Comments
Its true online shopping portal is bogus and fraudsters.Even i have ordered a jade bracelet form the portal but when i opened the package it was full of scratches and all beads were worn out and looking pathetic.When i compalined to the customer care they told to return the package back and would send the replacement soon but even after 7 days i have not received the bracelet and the customer care is ignoring my mails..I want to take severe action against the rediff shopping portal.My order number is 6113141
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
22%
Complaints
2615
Pending
0
Resolved
576
+91 22 6182 0000
+91 22 2444 9144
+91 22 6182 0200
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
View all Rediff.com India contact information
Rediff Shopping — replacement of the jade bracelet
i ordered a jade bracelet and my order number is 6113141and when i opened the package i found the each n every jade bead had lot of scratches and looked terrible and even the elastic string in which it was woven was in deteriorated condition.When i contacted the customer care they told me thta a replacemnet will be provided if i send back the faulty item and the courier charges will also be refunded.I did the same and today is more than 7 days and i am yet to receive them.I tracked the courier i have sent and found that it reached the dealer 7 days back and i wrote the customer care many mails but none answered.Atlast i contacted the dealer from the address sent to me but the dealer did not answer my calls..atlast i texted him rudely he called back and told that unless the rediff team gives the consent they cant send he product to me.I realised that its rediff which is playing double games and they dont want to provide replacement nor refund the moneyRediff p[eople are big fraudsters i request to all gullible people who do online shopping not to do online shopping as the fraudsters like rediff are waiting to trap innocent custmers through fake offers and jackpots
I want you to take strict action against the rediff team as soon as possible and seee through that i get my money back