[Resolved]  Siemens Fridge, Model No Ks30v6001 — fridge is not functioning, engineer says leakage internally

Address:

Mumbai City, Maharashtra

had purchased a semiens fridge my model no is ks30v6001n in 6/12/02 from asiatic ( receipt no 44372, asiatic electric trading co lohar chawl mumbai )but the fridge has a body defect as it is leaking and the enginer came several times the fridge was sent to the factory too but yet nothing has been done to improve it, recently on 13/05/2010 another enginer send by the company Mr Ramesh who has come earlier also, came who just looked at it and ingnored the fact and said that the fridge is to be sent to the banghar, and it was useless ,
after purchasing such an expensive fridge and seimens having such a reputed name can not render servivce for 10 years at least my cousins purchased the same siemens and said seimens have a very long life span and it the best fridge and services.
It is the manufacturing defect as we are aware of and we want that the reapirs be done or replace my fridge with a new one
WHY ARE WE CUSTOMERS TO FACE THE CONSEQUENES FOR FAULTY MANUFACTURING DEFECTS.
we very well know seimes life span