[Resolved] Siemens Washing Machine — Wash Drum damage

sanjay.1003

from Pune, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I had purchased Siemens Washing on 14-aug-2007. They have provided the warranty for 3 years. On 11- aug-2010 washing machine started behaving erratic. Complaint was made on 12- Aug-2010. On 17-aug-2010 service engineer from Siemens visited and informed about the drum being damaged and it was regisetered under complaint no C/242668. Initially I was told it would take 1 week for replacement.Inspite of several follow up with the service centre nothing has happened.

Siemens a big multinational company having such a poor service centre. this is crap. Will never recommend anybody to buy Siemens Washing Maching

Sanjay

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Aug 13, 2020

Complaint marked as Resolved

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Comments

chemmeens

from Bengaluru, Karnataka

My washing machine purchased during 2008 gone out of order and service personnel told that the washing drum complaint and replacement required. Now since one month over they are waiting for a consignment from Germany to rectify the defect. How much time I have to wait for reaching the consignment from Germany. What will be the alternative.

Regards
Kunjukunju
Chemmeens
Cochin-5
Phone: [protected]