[Resolved] Siemens Washing Machine — Premature failure of the washing machine | |
I am M.Karthikeyan from metturdam, salem dist, Tamilnadu. I bought Siemens washing machine (WM2020EX/WM07A1601N/04 dt 29.7.09. They given warrent upto 28.7.08. During the warrenty period itself the machine has problem twice, i called the service personal and they changed some spares. Now mid aug'09 i am having the problem in the washing machine, and i registered complaint to the service centre-salem, After ascess the condition of the machine the service engineer has informed that, main electronic board iself failed, the replacement cost would be Rs. 5000.oo. Then i spoke to service head-salem and service centre -chennai also, explained about the pre-mature failure of the siemens product and failing to customer satisfaction. Then they offered 25% discount on 5000.oo worth spares. I feel that, the middle class person like me investing Rs.20550.00 for washing machine is costlier one. I have choosen the product with consideration of long life and relaiability. but the product having every year failure and Repative investment, Kindly look into this and offer me the free replacement. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 6751 8000
Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
It is really disappointing from a brand of Siemens and especially failure of the product and dismal service backup.
Hence, whoever reads this e-mail can draw their own conclusion about Siemens washing Machine.
Vengatesh, Chennai.